Q: While I am going to restore the software of my iPhone 4s that was failed and I got the message "This iPhone is not able to complete the activation process. Please press Home and start over. If the issue persists, please visit your nearest Apple Store

Hi csreddy, 

If you are receiving a message to contact an Apple Retail Store or Authorized Service Provider for help updating from iOS 3, click on the link below to initiate that support:

Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204

Update your device using iTunes

If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:

1. Install the latest version of iTunes on your computer.
2. Plug in your device to your computer.
3. In iTunes, select your device.
4. In the Summary pane, click Check for Update. 
5. Click Download and Update.

If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.

Find out what to do if you get other error messages while updating your device.

 

Last Modified: Jan 12, 2015

Apple - Find Locations
https://locate.apple.com

Contact Apple for support and service - Apple Support
http://support.apple.com/en-us/HT201232

Regards,

- Judy