Why does the screen on my 6 drop to a half screen
My screen drops from the top to half a screen but nothing else happens. I have spoken to ppl that this has happened to. But no one knows what it is.
iPhone 6, iOS 8.1.1
User profile for user:
jason269
User level:
Community Specialist
Hello, Perez75
Thank you for visiting Apple Support Communities.
I understand that your screen drops on your iPhone 6 randomly. This sounds like you may have activated Reachability which is a feature specific to the iPhone 6 and 6 Plus. This feature is activated by touching the Touch ID sensor twice. You can disable to feature by following the steps in the article below.
Managing Accessibility features using your device
Tap Settings > General > Accessibility to find settings for the following features:
Interaction:
- Switch Control
- AssistiveTouch
- Call Audio Routing
- Home-click Speed
- Reachability (iPhone 6 and iPhone 6 Plus only)
Use Accessibility features in iOS
Cheers,
Jason H.
