Our macbook air keeps dropping the wifi connection but none of our other apple products have this issue. Does anyone kjnow what the issue is and how did they resolce it?

Good Morning timfrombramhall,

The resource below will provide some troubleshooting steps to address the issue you are having with your Wi-Fi connection on the MacBook Air:

Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
http://support.apple.com/en-us/HT202222

OS X Mountain Lion v10.8.4 or later

Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.

1. Verify that you are using the recommended settings for your device.

   See Recommended settings for Wi-Fi routers and access points.

2. Restart your network devices.

   Powering your modem or router off for a few seconds and then on again may resolve network issues without any additional troubleshooting. If you have phone service through your ISP, power cycling your modem may interrupt that service. You may need to contact your ISP in order to restore your phone service if your modem is reset or powered off. Ensure that you have alternative means to contact your ISP (such as a cell phone) to avoid unnecessary delays in restoring your Internet or phone service.

Symptom: The network connection drops unexpectedly

• Your Mac may not not stay connected to your Wi-Fi network reliably.
• Your Mac may stop accessing the Internet during use.

Solution

Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.

1. Check your range to the Wi-Fi router and reduce the effect of interference.

   If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.

   See Potential sources of wireless interference for more information about interference and solutions.

2. Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.

Hope this helps ...

- Judy