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Unable to accept new App store terms and conditions

Hello, i just bought a Macbook Air 13" with OS X Yosemite, and I am trying to buy an app from the App store. However, it's asking me to accept the new terms and conditions, but when I click on "accept", nothing else happens, and I am not able to confirm. So every time I try to buy an app it keeps asking the same question. I have tried to disconnect and reconnect my App store account, as well as restarting my Mac, but nothing changes.

MacBook Air, OS X Yosemite (10.10.1)

Posted on Feb 7, 2015 11:07 AM

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6 replies

Feb 7, 2015 8:28 PM in response to cabbondanti

1. Make sure you scroll all the way to the end of the agreement before trying to click Accept.

2. Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Cookies/com.apple.appstore.cookies

Right-click or control-click the line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

3. The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Unable to accept new App store terms and conditions

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