Q: 5s battery & heating issue (ios 8.1.3)!!!!!!!

Hi Bebars100,

The resource below will provide information and tips to maximize the battery performance of your iPhone.  If you follow these suggestions and still have issues with your new iPhone, it may require service. 

Apple - Batteries - Maximizing Performance
https://www.apple.com/batteries/maximizing-performance/

“Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices

 

Your device is designed to perform well in a wide range of temperatures, with 62° to
72° F (16° to 22° C) as the ideal comfort zone. It’s especially important to avoid exposing your device to temperatures higher than 95° F (35° C), which can permanently damage battery capacity. That is, your battery won’t power your device as long on a given charge. Charging the device in high temperatures can damage it further. Even storing a battery in a hot environment can damage it irreversibly. When using your device in a very cold environment, you may notice a decrease in battery life, but this condition is temporary. Once the battery’s temperature returns to its normal operating range, its performance will return to normal as well.

iPhone, iPad, and iPod work best at 32° to 95° F (0° to 35° C). Storage temperature: -4° to 113° F (-20° to 45° C).

MacBook works best at 50° to 95° F (10° to 35° C). Storage temperature: -4° to 113° F (-20° to 45° C).

Charging your device when it’s inside certain styles of cases may generate excess heat, which can affect battery capacity. If you notice that your device gets hot when you charge it, take it out of its case first.

If you want to store your device long term, two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the battery when it’s powered down for storage. Therefore, we recommend the following:

• Do not fully charge or fully discharge your device’s battery — charge it to around 50%. If you store a device when its battery is fully discharged, the battery could fall into a deep discharge state, which renders it incapable of holding a charge. Conversely, if you store it fully charged for an extended period of time, the battery may lose some capacity, leading to shorter battery life.
• Power down the device to avoid additional battery use.
• Place your device in a cool, moisture-free environment that’s less than 90° F (32° C).
• If you plan to store your device for longer than six months, charge it to 50% every six months.

Depending on how long you store your device, it may be in a low-battery state when you remove it from long-term storage. After it’s removed from storage, it may require 20 minutes of charging with the original adapter before you can use it.

There are two simple ways you can preserve battery life — no matter how you use your device: adjust your screen brightness and use Wi-Fi.

Dim the screen or turn on Auto-Brightness to extend battery life.

• To dim, swipe up from the bottom of any screen to open Control Center and drag the Brightness slider to the left.
• Auto-Brightness adjusts your screen to lighting conditions automatically. To activate it, go to Settings > Display & Brightness and set Auto-Brightness to On.

When you use your device to access data, a Wi-Fi connection uses less power than a cellular network — so keep Wi-Fi on at all times. There are two ways to turn on Wi-Fi:

• Swipe up to open Control Center, tap the Wi-Fi icon, and log in to a Wi-Fi network.
• Go to Settings > Wi-Fi to access a Wi-Fi network.

 

iOS 8 is designed to be the most battery-efficient iOS ever. And it gives you more precise ways to manage your device’s battery life, because you can see the proportion of your battery used by each app (unless the device is charging). To view your usage, go to Settings > General > Usage > Battery Usage.

Here are the messages you may see listed below the apps you’ve been using:

Background Activity. This indicates that the battery was used by the app while it was in the background — that is, while you were using another app

• To improve battery life, you can turn off the feature that allows apps to refresh in the background. Go to Settings > General > Background App Refresh and set the switch to Off.
• If the Mail app lists Background Activity, you can choose to fetch data manually or increase the fetch interval. Go to Settings > Mail, Contacts, Calendars > Fetch New Data.

Location and Background Location. This indicates that the app is using location services.

• You can optimize your battery life by turning off Location Services for the app. Turn off in Settings > Privacy > Location Services.
• In Location Services, you can see each app listed with its permission setting. Apps that recently used location services have an indicator next to the on/off switch.

Home & Lock Screen. This indicates that the Home screen or Lock screen was displayed on your device. For example, the display was awakened by pressing the Home button or by a notification.

• If an app frequently wakes your display with notifications, you can turn off push notifications for the app in Settings > Notifications. Tap App and set Allow Notifications to Off.

Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT201401

If you still have an issue with your device, contact Apple Support.

Regards,

- Judy