How to remove Outlook account password prompt from your iphone 4?

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How to remove Outlook account password prompt from your iphone 4?

How do I remove a Outlook account prompt from popping up on my iphone email account - All of a sudden it will not allow me to use it without a password, I enter the password used on my computer email account as I thought these are linked but it rejects and states incorrect password. I cannot see my emails from my phone as I could before because of this. Can you Help?

iPhone 4

Posted on Feb 7, 2015 1:57 PM

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Answer 1

jason269

Community Specialist

Feb 9, 2015 2:41 PM in response to graham_1800

Hi, graham_1800.

Thank you for visiting Apple Support Communities.

Here is an article I would recommend going through when experiencing issues with mail. I would also recommend checking with your email provider for security procedures such as two-step verification as this could cause this issue.

Get help with Mail on iPhone, iPad, and iPod touch

http://support.apple.com/en-us/TS3899

Cheers,

Jason H.

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