phillip240
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Q: Outlook 2013 stopped syncing with iphone 6

I have been using ICloud to sync with my IPhone and Outlook 2013 for a couple of years and it has worked fine.  I lost the sync and cannot get it back.  I don't sync mail just contacts and the calendar.  I am signing on with my Apple ID.  Is it the same as the ICloud ID?  It appears everything is correct.  Any thoughts?

iPhone 6 Plus, iOS 8.1.3

Posted on Feb 7, 2015 5:16 PM

by phillip240,Solvedanswer
phillip240 phillip240
Level 1 (0 points)
A:

Sterling

 

I have spent hours trying to work this issue out and with your help I managed to fix it in about 30 minutes.

 

Thank you so much.

Posted on Feb 10, 2015 7:40 AM

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phillip240

Q: Outlook 2013 stopped syncing with iphone 6

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  • by sterling r,Helpful

    sterling r sterling r Feb 10, 2015 6:46 AM in response to phillip240
    Community Specialists
    Feb 10, 2015 6:46 AM in response to phillip240

    Hello Phillip240,

     

    It sounds like your ability to sync your contacts and calendars from your Outlook 2013 application on your PC to iCloud and subsequently to your iPhone 6. To answer your question about Apple ID vs iCloud ID, typically they are the same but not necessarily. The fact that it worked at one point makes me think you are using the correct information. I have a couple of articles to recommend but first you should see if the contacts and calendars have synced to www.icloud.com by logging in there. If so, then use the iOS sections of the following articles. If not, then use the Outlook sections instead.

     

    Get help using iCloud Contacts

     

    and

     

    iCloud: Troubleshooting iCloud Calendar

     

    Given that they are both using the same program to sync the info there will be some crossover with the troubleshooting so you may not even need to use both articles.

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling

  • by phillip240,Solvedanswer

    phillip240 phillip240 Feb 10, 2015 7:40 AM in response to sterling r
    Level 1 (0 points)
    Feb 10, 2015 7:40 AM in response to sterling r

    Sterling

     

    I have spent hours trying to work this issue out and with your help I managed to fix it in about 30 minutes.

     

    Thank you so much.

  • by sterling r,

    sterling r sterling r Feb 12, 2015 9:00 AM in response to phillip240
    Community Specialists
    Feb 12, 2015 9:00 AM in response to phillip240

    You're quite welcome! 

  • by Yoveys,

    Yoveys Yoveys Feb 19, 2015 2:31 AM in response to sterling r
    Level 1 (0 points)
    Feb 19, 2015 2:31 AM in response to sterling r

    Actually this is very simple question. But unfortunatelly nobody ( Apple and MS side ) answered me clearly.

     

    So i want to be sure that there is "no way" to synchronize  the Outlook 2011 for Mac "Calendars" with my iPhone6 via iTunes or any other way.

     

    This was possible old iTunes before, but the new iTunes and Yosemite are not give this chance. So why ? what happened ?

     

    Please tell me "clearly" IF there is a way. and please specify one by one.

     

    Thank you very much.

     

    PS: I am not an exchange user, i am a POP user.

     

    MacBook Pro with Retina display, OS X Yosemite (10.10.2), outlook 2011 - iphone6 calendar syn