HT201068: About Remote Desktop Admin 3.8

Learn about About Remote Desktop Admin 3.8
jaysonp251

Q: Remote Desktop Admin 3.8: Anybody else not able to boot to the desktop after installing this monstrosity?

I installed this garbage and now I'm having to restore my computer via time machine because my Mac Pro now boots to a completely blank grey screen. Did these fools even bother testing this "upgrade"?

Mac Pro, OS X Yosemite (10.10.2), DOESN'T WORK NOW. Thanks for nothin

Posted on Feb 7, 2015 4:06 PM

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Q: Remote Desktop Admin 3.8: Anybody else not able to boot to the desktop after installing this monstrosity?

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  • by stevenjv,

    stevenjv stevenjv Feb 13, 2015 11:17 AM in response to jaysonp251
    Level 1 (0 points)
    Feb 13, 2015 11:17 AM in response to jaysonp251

    I installed the update - a message came up on my Imac screen telling me it was ready to download - don't even use Remote Desktop - and did I want to let it do a restart now or later. I chose now. The update downloaded, the restart started - and never finished. Just sat there with a gray screen with the little spinning thing spinning and spinning for 5+ minutes.

    I held down the on/off button on the back of the screen until the screen went black. I unplugged the computer for about 10 seconds, plugged it back in and pushed the start button again. The computer came back on but loaded up very very slowly. I was able to use it and then shut it down. When I turned it back on that evening it was back to normal.