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Why isn't my mac going to sleep when I close it?

I just picked up my Mac Book Pro yesterday from Apple after getting its logic board replaced. Whenever I close it, it turns off instead of going to sleep. I checked the "energy saver" settings and they are all set to the original defaults. Even when I put it to sleep from the apple drop down menu and then close it, it shuts down. I don't really want to go back to the store after not having my laptop for a week, so if there is a way to resolve this myself I will.

MacBook Pro

Posted on Feb 7, 2015 7:13 PM

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1 reply

Feb 10, 2015 7:01 AM in response to tianih

Hey there tianih,


It sounds like you have verified that your Energy Saving settings are correct but your computer still shutdown rather than sleep when you close the lid. I was thinking that it may be entering safe Sleep Mode, check out this article to see if that fits the bill:


Mac computers: Progress bar appears after waking from sleep


If that's not the case, use these troubleshooting steps from the following article to help troubleshoot the issue at hand:


OS X: When your Mac doesn't sleep or wake

Reset SMC

The System Management Controller (SMC) is involved in managing power on your computer. Reset the SMC on your Mac if you are having difficulty sleeping or waking your computer.

Reset NVRAM/PRAM

Nonvolatile RAM (NVRAM)/Parameter RAM (PRAM) stores some power-related settings.Try resetting NVRAM/PRAM if you are having difficulty sleeping or waking your computer.

Test with external devices disconnected

Some external devices can prevent your computer from sleeping. Try disconnecting items other than your Apple keyboard or mouse from the built-in USB, Thunderbolt and Firewire ports on your Mac. If this resolves the issue, try reconnecting your external devices one at a time until you find the device preventing sleep or wake. Check the documentation that came with the device, or contact the device manufacturer for more information.

Try Safe Mode

Check to see if the issue still occurs when the computer is started in Safe Mode. If this resolves the issue, it could be related to a third party software item such as:

Try another user account


Try creating another user account, or log in as guest. See if your computer sleeps and wakes properly from the additional user account. If it does, your issue may be related to one of the following:

You can disable login items from the Accounts pane of System Preferences. Try opening only one app at a time in the original user account to determine which app is preventing sleep. If you isolate the issue to a particular app or login item, check its documentation, or contact the developer of that software for more information.


Thank you for using Apple Support Communities.

All the best,

Sterling

Why isn't my mac going to sleep when I close it?

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