NickDiMarco

Level 1 (0 points)

Q: "this specified account already exists"

Installing itunes for 1st time on new windows 8 computer. This message keeps preventing me from finishing download. Help would be appreicated.

Posted on Feb 7, 2015 11:06 PM

I have this question too

Q: "this specified account already exists"

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Helpful answers

by sterling r,

sterling r Feb 10, 2015 7:31 AM in response to NickDiMarco
Community Specialists

Feb 10, 2015 7:31 AM in response to NickDiMarco

Hi NichDiMarco,

It sounds like you are unable to install iTunes on your PC. I would use the information in the following article to help you determine what might be happening:

If you can't install or update iTunes for Windows

Thank you for using Apple Support Communities.
Regards,
Sterling
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