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i can't restore after update to 8.1.3 on my iphone 4s

it's stuck into itunes logo and i can't update or restore ...

please help!..

iPhone 4S, iOS 8.1.3

Posted on Feb 8, 2015 6:10 AM

Reply
9 replies

Feb 8, 2015 6:17 AM in response to Panosq

First of all, bad, bad idea upgrading to iOS 8 on a 4S.

From how you wrote it seems that your iphone in stuck in recovery mode.

You may try a quick reset by holding down the home and power key at the same time.

After that you should see the "connect to itunes" icon on the screen at through itunes you should be able to see the recover from backup option.

Hope it helps.

Feb 8, 2015 7:30 AM in response to Panosq

Here's what the Apple Support site says about error 14:


Check your USB connections

Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."

If the USB connection between your device and computer is interrupted, you may be unable to update or restore.

To narrow down the issue, you can also change up your hardware:

If you're still seeing the error message, check for hardware issues by following the next section.

Check for hardware issues

Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.

  1. Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Confirm that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.



The link to the whole support page is: Resolve iOS update and restore errors - Apple Support


Cheers,


GB

i can't restore after update to 8.1.3 on my iphone 4s

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