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Spinning ball after every click

My MAC is 2.5 years old and is suddenly running very slow. I see a spinning beach ball after every click. I browsed through many Apple support communities on this issue and performed some of the steps already. Here is a quick summary.

1. I cleared the cache.

2. I started in safe mode and I still see the same slowness.

3. The slowness is not just on web pages but for every single click, the computer takes ~2 mins to respond. It takes me 10 mins to type one sentence since often I have the spinning beach ball while typing. Eclipse takes about 30 mins to start.

4. The computer restart is extremely slow and takes about 5-7 mins.

5. I checked the activity monitor and I do not see any significant usage of memory or CPU.

6. Other than eclipse, tomcat-apache and MySQL, I have no third party software. I have had these software since over 2 years.

7. Chrome browser exhibits the same slowness as Safari. A simple web page like google could take 2 mins to load. Internet is working perfectly with my 3 other devices.

8. I uninstalled and reinstalled Adobe Flash Player but no impact on slowness

9. I ran the utility to fix permissions and verify disk. No impact on slowness.

10. I have taken the required backup

11 I ran the etresoft report and here are the results


Problem description:
Spinning beach ball with every click.


EtreCheck version: 2.1.8 (121)
Report generated February 8, 2015 12:01:09 PM EST
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 477


Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 384 MB
Color LCD 1280 x 800


System Software: ℹ️

Mac OS X 10.7.5 (11G63b) - Time since boot: 3 days 3:49:51


Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (417.30 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-8A8


USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro


Startup Items: ℹ️

ChmodBPF: Path: /Library/StartupItems/ChmodBPF

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]


User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version


3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]


Time Machine: ℹ️
Time Machine not configured!


Top Processes by CPU: ℹ️
5% helpd
2% WindowServer
1% eclipse
1% Safari
0% NETGEARGenieDaemon


Top Processes by Memory: ℹ️
391 MB eclipse
125 MB Safari
120 MB WebProcess
90 MB mds
86 MB Finder


Virtual Memory Information: ℹ️
1.82 GB Free RAM
1.47 GB Active RAM
326 MB Inactive RAM
682 MB Wired RAM
519 MB Page-ins

MacBook Pro, Mac OS X (10.7.5)

Posted on Feb 8, 2015 9:45 AM

Reply
4 replies

Feb 10, 2015 9:09 AM in response to rishi27

Greetings rishi27,


Welcome to the Apple Support Communities!


I understand that your MacBook Pro running OS X Lion is a lot slower to respond than you would expect. I also understand that you have already completed some great troubleshooting as well. To further troubleshoot I would recommend reading over the attached article and work through the steps that you have not yet completed.


OS X Lion: If your Mac runs slowly


Cheers,

Joe

Mar 1, 2015 1:27 PM in response to rishi27

I have the same problem. Here is my Etrecheck report. Please advise me on how to manage the items in red.


Problem description:

OSX Lion 10.7 is running really slow.


EtreCheck version: 2.1.8 (121)

Report generated March 1, 2015 3:05:29 PM CST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 CPU: 4-core

4 GB RAM

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 274


Video Information: ℹ️

NVIDIA GeForce GT 650M - VRAM: 512 MB

Color LCD 1440 x 900

Intel HD Graphics 4000 - VRAM: 384 MB


System Software: ℹ️

Mac OS X 10.7.5 (11G63b) - Time since boot: 2:6:12


Disk Information: ℹ️

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

disk0s1 (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (447.52 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple, Inc. MacBook Pro


Adware: ℹ️

Geneio [Adware! - Remove]


Kernel Extensions: ℹ️

/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache

[not loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]


/System/Library/Extensions

[loaded] com.comodo.kext.FileAccessFilter (1.0.0 - SDK 10.5) [Click for support]

[loaded] com.kaspersky.kext.klif (3.0.0d23) [Click for support]

[loaded] com.kaspersky.nke (1.0.1d41) [Click for support]

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f61) [Click for support]

[loaded] com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7) [Click for support]

[loaded] com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7) [Click for support]


Launch Agents: ℹ️

[loaded] com.citrix.AuthManager_Mac.plist [Click for support]

[running] com.citrix.ReceiverHelper.plist [Click for support]

[running] com.citrix.ServiceRecords.plist [Click for support]

[running] com.comodo.Agent.plist [Click for support]

[running] com.comodo.TrayMenu.plist [Click for support]

[running] com.logmein.logmeingui.plist [Click for support]

[running] com.logmein.logmeinguiagent.plist [Click for support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.comodo.fileaccessdaemon.plist [Click for support]

[running] com.logmein.logmeinserver.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.1

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]

CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 25 Check version


Safari Extensions: ℹ️

Virtual Keyboard

URL Advisor


3rd Party Preference Panes: ℹ️

Citrix ShareFile Sync [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

2% WindowServer

0% LogMeIn

0% configd

0% Microsoft Word

0% FileAccessDaemon


Top Processes by Memory: ℹ️

228 MB WebProcess

159 MB Safari

99 MB WindowServer

86 MB Dropbox

86 MB Microsoft Word


Virtual Memory Information: ℹ️

1.42 GB Free RAM

1.54 GB Active RAM

624 MB Inactive RAM

714 MB Wired RAM

727 MB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Mar 1, 2015, 12:58:37 PM Self test - passed

Mar 1, 2015 5:37 PM in response to deeleone

You should NOT try to thread-jack someone elses post. You should start your own New post. Especially if the thread has already been marked "Solved". You will get less eyes looking at your post, as a lot of people skip over "Solved" posts.


Adware: ℹ️

Geneio [Adware! - Remove]

Geneio - Evil. VERY EVIL! I've seen fully tricked out Mac's with 16GB RAM and an SSD get down on its knees and crawl because of Geneio. Get rid of it as fast as you can

TheSafeMac.com

<http://www.thesafemac.com>


[loaded] com.kaspersky.kext.klif (3.0.0d23) [Click for support]

[loaded] com.kaspersky.nke (1.0.1d41) [Click for support]

You do not need a 3rd party anti-virus package. Mac OS X has built-in anti-malware protection

TheSafeMac.com

<http://www.thesafemac.com>

How does Mac OS X protect me?

<http://www.thesafemac.com/mmg-builtin/>

Mac Malware Guide

<http://www.thesafemac.com/mmg/>

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f61) [Click for support]

[running] com.logmein.logmeingui.plist [Click for support]

[running] com.logmein.logmeinguiagent.plist [Click for support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]

[running] com.logmein.logmeinserver.plist [Click for support]

LogMeIn is no longer free. If you have not obtained a paid version of LogMeIn, you should remove this.

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

The forum does not like any 3rd party Mac cleaners. They often cause more problems then they solve.

Spinning ball after every click

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