Q: itunes stops working when transferring purchases from ipad air

Everytime I connect my Ipad Air to itunes, it crashes after it tries to transfer my purchases. I have deleted itunes and re-installed it 3 times. It still does not work. Please help.

iPad Air, iOS 8.1.3

Posted on Feb 8, 2015 12:09 PM

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Q: itunes stops working when transferring purchases from ipad air

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by Allen A,

Allen A Feb 10, 2015 9:57 AM in response to SweetieAnKay
Community Specialists

Feb 10, 2015 9:57 AM in response to SweetieAnKay

SweetieAnKay,

We've an article that details a few additional troubleshooting steps that can help stabilize iTunes on your computer in order to allow you to successfully transfer your purchases from your iPad.

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206

Sincerely,
Allen
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Q: itunes stops working when transferring purchases from ipad air

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by Allen A,

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