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How do I remove Cinemapro1-2?

It seems I downloaded this recently and now I am receiving TONS of ads and pop ups on sites that I never get any on. I tried to delete it but it won't let me drag it into the trash. Does anyone have any ideas?


Also, I saw someone writing about the Vsearch Trojan. I'm thinking I might want to check if I have that, too, but I'm not finding any current links on removing it. All help it appreciated. Thank you!

Posted on Feb 8, 2015 3:01 PM

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Question marked as Best reply

Posted on Feb 8, 2015 3:02 PM

Please review the options below to determine which method is best to remove the Adware installed on your computer.


The Easy, safe, effective method:

http://www.adwaremedic.com/index.php


If you are comfortable doing manual file removals use the somewhat more difficult method:

http://support.apple.com/en-us/HT203987


Also read the articles below to be more prepared for the next time there is an issue on your computer.

https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

5 replies
Question marked as Best reply

Feb 8, 2015 3:02 PM in response to MichaelDeee

Please review the options below to determine which method is best to remove the Adware installed on your computer.


The Easy, safe, effective method:

http://www.adwaremedic.com/index.php


If you are comfortable doing manual file removals use the somewhat more difficult method:

http://support.apple.com/en-us/HT203987


Also read the articles below to be more prepared for the next time there is an issue on your computer.

https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

Feb 8, 2015 3:47 PM in response to stedman1

Okay, so I tried to remove things manually but nothing could be found for anything including Genieo, yet when I did what it says under "optionally remove other adware files", a few things came up for Genieo and Vsearch. Something that started with cache. I deleted them all but wouldn't I have found these while searching for it with the stuff up top of the page before this section. I'm still getting tons of ads so I didn't remove the root of the problem. I am going to try the Adware Medic and see if it works.

Aug 1, 2015 4:04 AM in response to Three Enclosure Game

苹果care回信了,可以完美解决,客服非常给力。第一步我刚才试了一下,发现自己的方法卸载的不干净。第三步没发现有疑问。苹果care赞一个。

邮件如下:

我是之前联系您的applecare专员,想询问一下您是否有收到我之前发送给您的邮件?


我这边反复测试过,您可以尝试一下操作:

1.打开finder-前往文件夹-“~/Library/LaunchAgents”,查看里面是否相关名称的文件,如果有移除,然后您再重启电脑清空废纸篓(注:如果 重启清空废纸篓还存在问题,麻烦您再尝试步骤2)

2.打开finder-前往文件夹-“~/Applications”,查看里面是否相关名称的文件,如果有移除,然后您再重启电脑清空废纸篓(注:如果重启清空废纸篓还 存在问题,麻烦您再尝试步骤3)

3.Safari-偏好设置-扩展,查看里面是否相关名称,如果有移除

How do I remove Cinemapro1-2?

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