used macbook pro won't forget original apple id

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Level 1

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used macbook pro won't forget original apple id

Help! this is so frustrating. I bought a used Macbook Pro from Best Buy. Unfortunately, every once in a while when I need to update an app or program, it'll suggest the previous owners apple ID and it won't let me overwrite it. I took it back to Best Buy, and after an hour of searching, they still were unable to help me or figure it out. I just dealt with it for about a year or so. However, now with the Yosemite upgrade it won't let me even access iPhoto or Aperture. This is a problem b/c I use my laptop as a photography backup and now i can't even use it at all. How can i get rid of this old apple id for good?

MacBook Pro (Retina, 13-inch, Early 2013)

Posted on Feb 8, 2015 5:13 PM

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Answer 1

Niel

Level 10

741,911 points

Feb 8, 2015 5:16 PM in response to mimdl01

You need to delete and redownload all of the applications associated with that Apple ID, and should erase the computer’s internal drive and install a fresh OS.

(121953)

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Answer 2

kaz-k

Level 9

51,108 points

Feb 8, 2015 6:46 PM in response to mimdl01

http://www.macworld.co.uk/how-to/mac/how-remove-your-apple-id-completely-shut-do wn-your-itunes-store-icloud-other-accounts-3474388/

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Answer 3

my ginger

Level 5

4,928 points

Feb 8, 2015 7:33 PM in response to mimdl01

Hi there. I just tried this so I think if will work. Open Itune and go to the top menu under store . drop down to authorize this computer and sign in with your apple id. Itunes is linked to your apple account. As far as the other problems. I need to ask maybe a stupid question. Did you create your own admin account and did you delete the old users account? By doing it in system preferences/sharing and /accounts?

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