Q: Having an odd issue. Frequently, when I go to Safari, I see a popup that goes away in a few seconds. Looks almost like an app down ... Having an odd issue. Frequently, when I go to Safari, I see a popup that goes away in a few seconds. Looks almost like an app download, but disappears in a hurry and then goes to site I was last visiting. I'm stumped how to fix (popups disabled, etc) more
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Helpful answers
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Feb 10, 2015 12:15 PM in response to rwe333by sterling r,Hello rwe333,
It sounds like Safari is behaving unexpectedly when you open it. Based on the symptoms you describe, it seems to me that you may need to quit the Safari app:Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Let me know how that goes.
Thank you for using Apple Support Communities.
All the best,
Sterling
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Feb 14, 2015 11:59 AM in response to sterling rby rwe333,Tried this a few times...
Issue persists...
Thanks for your help - any further advice?
Sent from my iPhone
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Feb 16, 2015 7:27 AM in response to rwe333by sterling r,Thanks for the update! Next, and this is like a last step for me, but I would quit Safari one more time, then clear all the Safari data from the phone with this info and then test it out again:
Safari web settings on your iPhone, iPad, or iPod touch
Clear information from your device
To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.
