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updated ipod 5th generation to ios 8.1.3 and lost my music and new music cannot be added to ipod.

I updated to ios 8.1.3, i lost all my music and non can be added.

what can i do to rectify this problem?

i restored it and the problem is still there

iPod touch (5th generation), iOS 8.1.3

Posted on Feb 8, 2015 9:44 PM

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Question marked as Best reply

Posted on Feb 9, 2015 1:33 AM

What exactly happens when you try to sync?

Does iTunes see the iPod?

Did you restore the iPod when connected to this computer/iTunes library?

Have you successfully synced from this iTunes library/computer before?

If so have you done anything like update iTunes on the computer since it last successfully synced?

Do the songs play in iTunes?

Does any media now sync to the iPod?

Do you have the right boxes checked to sync?

iTunes: Syncing media content to iOS devices and iPod

Try syncing using the manual method

Managing content manually on iPhone, iPad, and iPod

Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? (iTunes purchases only)

4 replies
Question marked as Best reply

Feb 9, 2015 1:33 AM in response to johannfromarouca

What exactly happens when you try to sync?

Does iTunes see the iPod?

Did you restore the iPod when connected to this computer/iTunes library?

Have you successfully synced from this iTunes library/computer before?

If so have you done anything like update iTunes on the computer since it last successfully synced?

Do the songs play in iTunes?

Does any media now sync to the iPod?

Do you have the right boxes checked to sync?

iTunes: Syncing media content to iOS devices and iPod

Try syncing using the manual method

Managing content manually on iPhone, iPad, and iPod

Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? (iTunes purchases only)

Feb 9, 2015 10:58 AM in response to lllaass

This is the same itunes i have always been using all the time so it shows up.

After it updated the music that was there is shown on itunes but not on the ipod itself. when i try play it from itunes it says file missing.

when i try to put music back on it not going on.

Only the ipod was updated because it happened in the space of an hour or so. after the update i got the problem

the books i had on it before is still there. but not the music.

updated ipod 5th generation to ios 8.1.3 and lost my music and new music cannot be added to ipod.

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