Jonstrup
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Q: iCloud Drive won't upload file

I have recently uploaded all my documents to my iCloud Drive via the folder in the Finder window. Today, I tried to upload another document, but the iCloud sky icon with dotted lines, indicating that the file is being uploaded to iCloud won't disappear.

 

My mac has the recent version of OSX: 10.10.2.

 

Does anyone know what the problem may be?

MacBook Air, OS X Yosemite (10.10.2)

Posted on Feb 9, 2015 1:32 AM

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Jonstrup

Q: iCloud Drive won't upload file

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  • by judysings,

    judysings judysings Feb 10, 2015 12:56 PM in response to Jonstrup
    Community Specialists
    Feb 10, 2015 12:56 PM in response to Jonstrup

    Good Morning Jonstrup,

    The resource below will explain what to do if you are unable to upload a file to iCloud Drive.  Click on the link below to see more details and screenshots.  I've quoted some helpful highlights for you:

    Get help using iCloud Drive - Apple Support
    http://support.apple.com/en-us/HT203052

     

    What if my files aren’t updating to iCloud? 

    Check these things first:

    • Check your Internet connection. In your iOS device’s status bar, look for an Edge, 3G, 4G, LTE, or Wi-Fi icon. On your computer, look in your local network utility for an active wired or wireless network connection. Then open a website from your browser to make sure you're connected.
    • Sign in to iCloud on all of your devices, and turn on iCloud Drive.
    • Install the latest versions of Pages, Numbers, and Keynote. See which versions of Pages, Numbers, and Keynote you can use with iCloud Drive.
    • Make sure you have enough iCloud storage. If you exceed your iCloud storage quota, your files won’t upload to iCloud Drive and edits won’t update across your devices. Learn how to upgrade your iCloud storage.
    • Create a new document and save it to see if it uploads to iCloud. If it does, see if the other documents start uploading.

    If you tried these steps and your files still don’t upload to iCloud:

    1. Stay signed in to iCloud.
    2. Save your updated files to a different folder on your Mac or PC.
    3. Contact Apple Support.

    Hope this helps ...

    - Judy