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Feb 10, 2015 2:39 PM in response to Mikolikemmby judysings,Hey There Mikolikemm,
If the quality of the sound you are hearing from the headphone jack on your iPad is poor, try these troubleshooting steps:
If your headset isn't working - Apple Support
http://support.apple.com/en-us/HT203026- Unplug the headset and clear any debris from the headset jack. Then plug it back in.
- Make sure the headset is plugged in all the way. If you’re using a case, remove it to make sure it’s not getting in the way.
- Check the headset cable, connector, remote, and earbuds for damage. Make sure they’re not blocked or dirty.
- Try using another headset. If the issue happens with the other headset, contact Apple Support for help. If the other headset works, contact the headset manufacturer.
- Try using a different iOS device with your headset. If the issue happens with the other iOS device, contact the headset manufacturer. For Apple headsets, contact Apple support.
Cheers,
Judy
