HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
Q: why cant i download itune in windows 8.1
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Feb 9, 2015 11:51 AMby hhgttg27,There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads:
- iTunes 12.1.0.71 for Windows (32-bit) - itunessetup.exe
- iTunes 12.1.0.71 for Windows (64-bit) - itunes6464setup.exe
There is an alternative downloader for 64-bit editions of Windows here:
that seems to address most of the playback issues that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer). The "for older video cards" reference does not seem to fully define the scope of systems for which this alternative works better.
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation. This also includes links to the iTunes 12.0 installers if the issues reported with 12.1 suggest it safer to use the previous version.
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Feb 9, 2015 12:32 PMby lee69j,thanks for the advice . i have decided to return the phone . its a waste of time . no one from apple can help but charge a lot for the useless phones . the main
problem with iphone 5s is even after i have answered the phone it keeps ringing till the end of the ringtone , it also does it with messages ..
