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All replies
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Helpful answers
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Feb 18, 2015 3:50 PM in response to tbraun1551by BDAqua,Did it have spaces in the right places?
lsof | grep [whatever]
lsof SPACE | SPACE grep SPACE [whatever]
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Feb 23, 2015 3:21 PM in response to BDAquaby tbraun1551,Sorrry for late response (again) i had a lot of school work. I have made sure to you the correct spaced but that does not work still
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Feb 23, 2015 6:27 PM in response to tbraun1551by BDAqua,I have real difficulty reading that with my vision.
In Terminal or Console, either one, you can highlight as many lines as you want, CMD+c to copy, then paste in a Reply with CMD+v
From what I could make out though, I suspect crashplan is involved, maybe a list of aliases being backed up or something.
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Feb 24, 2015 10:46 AM in response to BDAquaby tbraun1551,It is too large to copy and past. It causes safari to crash
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Feb 24, 2015 11:41 AM in response to tbraun1551by BDAqua,That would be too big to read through then, how about just the text of what is above?
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Mar 4, 2015 7:25 PM in response to BDAquaby tbraun1551,I have managed to copy and past all the text into a word document since I did not know what you meant by text above. I have uploaded the document to DropBox and here is the link: https://www.dropbox.com/s/le3gp7eegudcuk4/Last%20login.docx?dl=0
PS It is 601 Pages
PSS Sorry for late response again. i will try to be better about it but lots of school things have happened
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Mar 4, 2015 10:16 PM in response to tbraun1551by BDAqua,EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.
http://www.etresoft.com/etrecheck
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Mar 5, 2015 11:07 AM in response to BDAquaby tbraun1551,Here is what EtreCheck Told me
Problem description:
Crash Not Deleting Certain Items
EtreCheck version: 2.1.8 (121)
Report generated March 5, 2015 at 12:43:33 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (Retina, 13-inch, Mid 2014) (Technical Specifications)
MacBook Pro - model: MacBookPro11,1
1 3 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 223
Intel Iris
Color LCD spdisplays_2560x1600Retina
OS X 10.10.3 (14D87h) - Time since boot: 2 days 1:5:9
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 409.93 GB (69.81 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 89.35 GB (42.62 GB free)
Apple Internal Memory Card Reader 129.79 GB
EFI (disk1s1) <not mounted> : 210 MB
Boot OS X (disk1s3) <not mounted> : 134 MB
(disk2) /Volumes/ : 129.08 GB (108.28 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk1s2 129.44 GB Online
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. thunderbolt_bus
/etc/sysctl.conf - Exists
Mac App Store and identified developers
/Applications/AVG AntiVirus.app
[loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) [Click for support]
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.30 30 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
/Applications/SurfEasy VPN.app
[not loaded] com.surfeasy.tun (1.0) [Click for support]
/Library/Extensions
[loaded] com.globaldelight.driver.Boom2Device (1.1 - SDK 10.10) [Click for support]
[loaded] com.karios.driver.DuetDisplay (1 - SDK 10.10) [Click for support]
[loaded] com.techsmith.TACC (1.0.2 - SDK 10.10) [Click for support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.avg.Antivirus.gui.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.avg.Antivirus.infosd.plist [Click for support]
[running] com.avg.Antivirus.services.plist [Click for support]
[running] com.crashplan.engine.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[loaded] com.surfeasy.ShieldService.plist [Click for support]
[loaded] com.tunnelbear.mac.tbeard.plist [Click for support]
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist [Click for support]
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
duet Application (/Applications/duet.app)
CheatSheet Application (/Users/[redacted]/Applications/CheatSheet.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Bartender Application Hidden (/Applications/Bartender.app)
CrashPlan menu bar Application Hidden (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
BetterSnapTool Application Hidden (/Applications/BetterSnapTool.app)
Amphetamine Application Hidden (/Applications/Amphetamine.app)
Airmail 2 UNKNOWN Hidden (missing value)
Knock Application Hidden (/Applications/Knock.app)
Sip Application (/Applications/Sip.app)
Alfred UNKNOWN (missing value)
Spotify UNKNOWN Hidden (missing value)
SpotifyBeta UNKNOWN Hidden (missing value)
SpotifyBeta Application Hidden (/Applications/SpotifyBeta.app)
Knox Application (/Applications/Knox.app)
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 5.0.0f4 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
1Password
AdBlock
Open in Internet Explorer
Auto Refresh
Incognito
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GoPro [Click for support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 409.93 GB Disk used: 340.12 GB
Destinations:
Backups [Local]
Total size: 499.76 GB
Total number of backups: 8
Oldest backup: 2015-01-28 06:01:41 +0000
Last backup: 2015-02-28 22:52:35 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 340.12 GB X 3)
75% mds
15% hiutil
12% cloudd
4% WindowServer
3% SubmitDiagInfo
593 MB CrashPlanService
258 MB Airmail Beta
223 MB Safari
180 MB avgd
172 MB avgsched
Virtual Memory Information: ℹ️
454 MB Free RAM
3.38 GB Active RAM
2.73 GB Inactive RAM
1.52 GB Wired RAM
39.19 GB Page-ins
1.01 GB Page-outs
Mar 5, 2015, 12:40:01 PM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-124001_[redacted].cra sh
Mar 5, 2015, 11:14:29 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-111429_[redacted].cra sh
Mar 5, 2015, 11:14:22 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-111422_[redacted].cra sh
Mar 5, 2015, 09:59:21 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-095921_[redacted].cra sh
Mar 5, 2015, 09:59:06 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-095906_[redacted].cra sh
Mar 5, 2015, 09:59:02 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-095902_[redacted].cra sh
Mar 5, 2015, 07:58:55 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-075855_[redacted].cra sh
Mar 5, 2015, 06:56:16 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-065616_[redacted].cra sh
Mar 5, 2015, 06:30:27 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-063027_[redacted].cra sh
Mar 5, 2015, 06:30:16 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-063016_[redacted].cra sh
Mar 5, 2015, 06:30:05 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-063005_[redacted].cra sh
Mar 5, 2015, 06:29:55 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-062955_[redacted].cra sh
Mar 5, 2015, 06:29:45 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-062945_[redacted].cra sh
Mar 5, 2015, 06:29:44 AM /Library/Logs/DiagnosticReports/UserEventAgent_2015-03-05-062944_[redacted].cra sh
Mar 4, 2015, 10:21:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotlight_2015-03-04-222121_[r edacted].crash
Mar 4, 2015, 09:22:27 PM /Library/Logs/DiagnosticReports/Pages_2015-03-04-212227_[redacted].hang
Mar 4, 2015, 09:21:58 PM /Library/Logs/DiagnosticReports/AppleSpell_2015-03-04-212158_[redacted].cpu_res ource.diag [Click for details]
Mar 4, 2015, 09:19:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotlight_2015-03-04-211928_[r edacted].crash
Mar 4, 2015, 03:34:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotlight_2015-03-04-153452_[r edacted].crash
Mar 4, 2015, 11:26:38 AM /Library/Logs/DiagnosticReports/mds_2015-03-04-112638_[redacted].cpu_resource.d iag [Click for details]
Mar 3, 2015, 11:37:34 AM Self test - passed
Mar 3, 2015, 09:16:26 AM /Library/Logs/DiagnosticReports/Helicopter Sim - Hellfire Squadron_2015-03-03-091626_[redacted].cpu_resource.diag [Click for details]
Mar 2, 2015, 09:22:39 PM /Library/Logs/DiagnosticReports/blued_2015-03-02-212239_[redacted].crash
Mar 2, 2015, 08:43:41 PM /Library/Logs/DiagnosticReports/CrashPlanService_2015-03-02-204341_[redacted].c pu_resource.diag [Click for details]
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Mar 5, 2015 11:26 AM in response to tbraun1551by BobHarris,If the file was created by Windows in your Parallels environment, you may be required to delete it from Windows.
You have an anti-virus package. It is possible that is interfering.
You DO NOT need any Anti-Malware packages, no Mac cleaners, not memory cleaners on a Mac. They frequently get in the way, and sometimes those that have a kernel extension panic the system, especially after an OS upgrade where the undocumented interface used by the kernel extension find the world has changed and they did not keep up.
How does Mac OS X protect me?
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Mar 5, 2015 4:17 PM in response to BobHarrisby tbraun1551,Yeah it was not created from windows (BootCamp Partition or VM) I know how I don't need antivirus or anything because of GateKeeper being integrated on mac. I still just prefer to have it because my parents or brother use my laptop and sometimes manage to get adware on it. Also Ive tried deleting it and it still wouldn't let me delete Crashplan from the trash.
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Mar 5, 2015 4:52 PM in response to tbraun1551by BDAqua,I forget, did you uninstall CrashPlan?
http://support.code42.com/CrashPlan/Latest/Getting_Started/Uninstalling_The_Cras hPlan_App
Or this!!!
Fortunately before getting that far, I was able to fix it by removing the "system immutable flag" via Terminal.app, using the "chflags noschg" command.
In the terminal:
cd ~/.Trash/
chflags -R noschg *
rm -fR * # or empty via Finder
shareimprove this answer
edited Nov 27 '14 at 16:17
mankoff
377114
answered Nov 14 '14 at 15:50
Fofer
983
This worked for me, but I had to run it as a sudo command: sudo chflags -R noschg * – alexroper Jan 23 at 23:23
http://apple.stackexchange.com/questions/121623/how-do-i-remove-crashplan-from-m y-mac
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Mar 7, 2015 12:52 PM in response to tbraun1551by tbraun1551,Well here is what happened.
1. I backed up my computer via crashplan
2. I then erased my computer completely
3. Reinstalled crash plan from internet and used that to redownload all my files.
4. I noticed that it sank the whole applications folder to my computer and I did not want that so I deleted that folder and it had the old crash plan app in it and now all the others deleted but crash plan won't.
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Dec 30, 2015 11:09 PM in response to tbraun1551by Tricky57,Dear all,
I spent hours reading all the forums and trying all the solutions without success. I was simply trying to delete a folder which was said to be "in use".
Amongst some of the commonly tried solutions I tried the following:
Restart the computer: Nothing changed.
Dragging the folder to new locations and adding files to it: Still can't delete.
Dragging it to the trash: It won't go there
Renaming, Dragging another folder on top of it, copying another folder on top and "replace" etc: Still cant delete
Running the terminal command: lsof | grep folder name : "No such file or directory"
Here are two articles which may help:
You can't empty the Trash or move a file to the Trash - Apple Support
http://www.cnet.com/news/mini-tutorial-force-deleting-stubborn-or-problematic-fi les-in-mac-os-x/
What worked for me
I discovered that the file I was trying to delete was in my Boxcryptor folder which contained the Dropbox folder.
By exiting the Boxcryptor folder and going to the Dropbox folder (the normal one, not the one in "BoxCryptor"), I found I could delete the offending folder in this way.
Why does this happen:
Things stop working when a file or folder name contains a blank space (a whitespace) at the end of the file or folder name. I use GetBackUp Pro to copy files into the Dropbox folder inside BoxCryptor. The files get locked with a "file in use" flag which makes it impossible to delete the file.
Boxcryptor, Dropbox, or GetBackUp Pro, or possibly another program does not like any files of folders with a whitespace after the file name. When the file is copied into the the Dropbox folder inside BoxCryptor by GetBackupPro more than once, a new file or folder is created with the extra text "white space conflict". The old file/folder then becomes "locked" or rather "in use", and can't be deleted inside BoxCryptor no matter what you try.
