Hey there, I've got a little problem with my laptop's webcam. I have a MacBook Pro 15" Mid-2012, and very often when I go to open up my webcam I get "There is no connected camera". Any help would be greatly appreciated, thank you.
MacBook Pro OS X Yosemite (10.10.2)
MacBook Pro, OS X Yosemite (10.10.2)
Hello kaetya,
Thank you for using Apple Support Communities.
When you mention you are opening up your webcam and it sees no connection, does that mean your built in camera?
Either way, this article walks through troubleshooting steps.
How to Troubleshoot iSight - Apple Support
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
- See if the issue is application-specific.
- Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
- See if the issue is user-specific.
- Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
- Find out if the computer recognizes the iSight
- Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
- Reset SMC or PMU
- Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
Then there's a section for external cameras.
Regards,
Nubz
how to fix camera not connected in os x yosemite
