sigman69
Level 1 (0 points)

Q: Could not activate iPad after update?

I updated my wifes iPad and I get the message "Could Not Activate iPad". "Your iPad could not be activated because the activation server is temporarily unavailable". Why do I have to "Activate" when the iPad is a couple of years old? It was a minor update.

iPad (3rd gen) Wi-Fi + Cellular, iOS 8.1.3

Posted on Feb 9, 2015 7:22 PM

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sigman69

Q: Could not activate iPad after update?

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  • by Jason L,

    Jason L Jason L Feb 11, 2015 10:10 AM in response to sigman69
    Community Specialists
    Feb 11, 2015 10:10 AM in response to sigman69

    Hi there sigman69,

    Welcome to Apple Support Communities. 

     

    This iPhone article provides troubleshooting suggestions that’ll resolve the issue that you’ve described, where you saw an activation related alert after attempting to update your wife’s iPad.

    Get help activating your iPhone - Apple Support

     

    Take care,

    -Jason

  • by sigman69,

    sigman69 sigman69 Feb 11, 2015 1:31 PM in response to Jason L
    Level 1 (0 points)
    Feb 11, 2015 1:31 PM in response to Jason L

    Jason,

    Thanks for the reply. I have tried with wi-fi and connected to my PC with iTunes.

    The problem is I cannot get past the activation message. The PC and iTunes recognizes the iPad, but the options for restore, etc do not appear. When I try to access the iPad in iTunes, it gives me the same message as when connected to wi-fi.

    I am planning to go to the Apple Store this week, we have several in the ATL area.

    Thanks again.