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Helpful answers
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Feb 12, 2015 7:00 AM in response to mnmbocaby judysings,Hi mnmboca,
Is the Music app on your iPhone the only application that is behaving erratically? If so, I would suggest backing up your iPhone, deleting all of the music and podcasts, and then re-downloading just a few songs that you've already purchased to monitor the behavior. If the issue persists, you may need to restore the iOS, since Music is a part of the iPhone's operating system. Here are some resources that will explain the steps in more detail:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
http://support.apple.com/en-us/HT203977See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT201656View storage usage on your iOS device
Tap Settings > General > Usage > Manage Storage to see the amount of space each app and its content takes on your device.
Tap an app for more detailed information about its usage.
Depending on the app, you might be able to delete some of the app's content, or delete the app and all of its content.
When you tap on the Music App, and tap Edit in the top right corner, You will see a red dot to the left of All Songs. Tapping on that will remove all of the music from your iPhone.
Download past purchases - Apple Support
http://support.apple.com/en-us/HT2519Download previous purchases on your iPhone, iPad, or iPod touch
Music
I hope this information helps ....
- Judy
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Feb 12, 2015 11:10 AM in response to judysingsby mnmboca,Thanks for the response.
I am guessing the music app is the problem. Even when everything is closed music randomly starts playing. So strange.
I am going to take all your suggestions and see if it makes a difference.
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Feb 12, 2015 2:43 PM in response to mnmbocaby judysings,Good Afternoon mnmboca,
I agree this is a strange scenario. Please let me know the outcome of the troubleshooting steps above.
- Judy
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Feb 12, 2015 2:50 PM in response to judysingsby mnmboca,Judy
i Peter are you suggested. That didn't seem to do the trick. But now I am wondering if this has something to do with my Headphones. I am going to do some experimentation with other headphones and see if it's just this one specific pair or if it is more of a iPhone problem



