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Feb 12, 2015 8:08 AM in response to michelesappleby alex_h1,Hello michelesapple,
Thanks for using Apple Support Communities.
From your post I understand you are unable to receive the iCloud Keychain verification code. I'm sorry this is causing so much frustration, but it is understandable as it's a great feature to use. To troubleshoot this specific issue where you're not receiving the SMS, please follow the steps below.
If you didn't receive the verification code via SMS
- Make sure that you have a strong cellular network connection on your phone.
- Make sure that your phone number can get SMS messages. To check, ask someone to send you a text message.
- Make sure that the correct phone number is associated with your account:
- On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number.
- On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.
If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.
Get help using iCloud Keychain - Apple Support
Have a good one,
Alex H.
