Video playback stuttering

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Level 1

15 points

Video playback stuttering

downloaded the new itunes 7.0.1.8 and i am having problems with video playback. i have over 40 gigs worth of videos in my itunes library and the video, not the audio (the audio and songs play fine), but the video stutters. almost like they are being played at 5 fps. its hard to watch cause its skipping around so much. i can play them fine through quicktime perfectly fine and its great but i dont want to have to brows through my folders to watch a movie or a music video through quicktime. i want the convience of using itunes to watch my videos. itunes v6 was soo much better than v7, what happened to apple?! any tips for me to try?! THANKS!

Home built PC, Windows XP Pro

Posted on Oct 8, 2006 8:44 PM

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Answer 1

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pac_80

Level 6

10,100 points

Oct 8, 2006 8:54 PM in response to Big Steveo

Try updating the video card/driver from the PC makers site and your DirectX From microsoft.com

If that doesn't work try the steps here http://docs.info.apple.com/article.html?artnum=303706

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Answer 2

Big Steveo Author

Level 1

15 points

Oct 8, 2006 10:38 PM in response to pac_80

tried all the suggestions, still no progress. does yours work fine?

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Answer 3

pac_80

Level 6

10,100 points

Oct 8, 2006 10:47 PM in response to Big Steveo

Yes mine is fine I've not had any issues installing itunes 7 on my PC or friends PCs

Maybe your system doesn't have enough resources

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Answer 4

Big Steveo Author

Level 1

15 points

Oct 9, 2006 8:21 AM in response to pac_80

it has plenty of resources. its an amd athlon 64 3500+ 1.5 GB pc3200, and 300 gigs of hard drive space.

itunes v6 ran fine but v7 doesnt. and why would quicktime play the videos fine and itunes v7 wont?

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Answer 5

pac_80

Level 6

10,100 points

Oct 9, 2006 8:29 AM in response to Big Steveo

Im not really sure, maybe its not installed correctly, go here and follow ALL steps for removing itunes and quicktime then reinstalling it http://docs.info.apple.com/article.html?artnum=93976

You will not loose any music or playlist uninstalling itunes

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Answer 6

Big Steveo Author

Level 1

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Oct 9, 2006 3:34 PM in response to pac_80

ill give those a try later. right now i am in class

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Answer 7

Big Steveo Author

Level 1

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Oct 9, 2006 10:13 PM in response to pac_80

tried all those suggestions and its still stuttering

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Answer 8

pac_80

Level 6

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Oct 9, 2006 10:24 PM in response to Big Steveo

Im not sure what else to tell you then besides trying msconfig and disabling conflicting programs

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Answer 9

Big Steveo Author

Level 1

15 points

Oct 9, 2006 10:55 PM in response to pac_80

didnt work either.

why cant apple fix the problem. i know its not my computer cause the videos play fine in any other media player i use. its only itunes that doesnt play it right. this is so aggrivating. i hope the new itunes release (whenever that is) fixes this problem.

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Answer 10

CEGiven

Level 1

0 points

Oct 10, 2006 9:57 AM in response to Big Steveo

I'm also having similar problems (audio becomes unsync'd and often playback begins stuttering), but found a work-around. In my case these are video podcasts, so here's what I've been doing. Right-click the podcast and select "Show in Windows Explorer." The file will be highlighted so double-click it to have it played by QuickTime. Some file types may not be registered with QT, so if you get prompted to pick the program to use with the file, select the QuickTime Player.

For some strange reason, the videos play back perfectly OUTSIDE of iTunes 7.0.1.8 (also happened in 7.0). So I don't think it's any of the pat answers that ignore iTunes as a culprit.

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Answer 11

Oct 11, 2006 8:47 AM in response to CEGiven

I finally became too frustrated with the new version and downgraded to itunes 6.0.5 which solved my problem. The only thing I'll say to those thinking about doing this that when I itunes 6 and quicktime 7 I was having the same problem again. In the troubleshooting tips they tell you to turn off directx in quicktime and disable direct 3d accleration. I went in and reenabled these in quicktime and it got rid of the problem.

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