I have 3 Apple mail accounts, .mac (primary), .me and .icloud.
I have a macbook pro, an iPhone6+, and an iPad Air.
I can send mail from all three.
I can get mail to all three accounts on the Macbook.
I can receive mail to .me and .icloud accounts on iPhone & iPad
But cannot get mail addressed to .mac account on either iPhone or iPad.
Using iOS 8
How can I correct this please.
iPad, iOS 7.1.2
Hi DavidPerry,
It sounds like the .Mac account is not able to get mail at all on your iPad, and only your iPad. I would use the troubleshooting for iOS mail accounts listed here:
Get help with Mail on iPhone, iPad, and iPod touch
These steps in particular:
- Make sure your settings are correct using Mail Settings Lookup.
- Restart your iOS device.
- Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Tap the affected email account.
- Tap Delete Account.
- Add your account again.
If you are getting a specific error message there are some listed toward the bottom of the article that may offer additional assistance.
Thank you for using Apple Support Communities.
Regards,
Sterling
Cant get .mac mail on iOS devices
