itunes6464.MSI and failure to uninstall

https://support.microsoft.com/en-ca/help/17588/fix-problems-that-block-programs- from-being-installed-or-removed

This works. I let it run for 15 mins. Checked control panel and it was removed. so I stopped the program. Then reinstalled ITunes and it is perfect!! 🙂

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

If the advice above doesn't resolve things you could try this alternate version:

iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)

which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.

Or roll back to the previous build:

• iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
• iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)

tt2

I downloaded I tried the 12.1.0.71 installation package from filehippo.com and it is working fine. I think the installation package that is available direct from Apple is corrupted. Please look at the installer sizes in the attached snapshots.

Hmm, there are three alternate installers. I wonder which one you've actually installed?

tt2

itunes64setup 12.1.0.71

size 118,500 KB

That will be the "for older video cards" version.

tt2

You're welcome. 🙂

tt2

Hi,

I tried to use your suggestion and unistall iTunes (ver 12.1) but I can't do that - during unistall process system still is requiring 'itunes6464.msi' file 😟How can I manage that ?

Witold

See the notes below the second box. Uninstall those components that will uninstall, then proceed to the named folder removals. Reboot before attempting to reinstall.

tt2

Download Microsof FixIt..... then go remove/install programme and finde the Itunes file.... after you have removed this file/programme remove all other appekprogramme and then install the newest Itunes....................

Thats the way I fixed the problem

Managed to get iTunes installed on my Windows 8.1 machine. Kept getting the itunes6464.msi error. Couldn't install or uninstall. Ran the Microsoft Program Install and Uninstall Utility and the error disappeared, program installed and is working fine. The utility takes some time, so get a cup (or two) of coffee. When you can go to the program uninstall and it says it's already been uninstalled, its done its job! Happy Computing!.

_

You need to remove all the apple software with the "remove programs" in the control panel. Start with iTunes and work your way down. (I know, you get an error on iTunes, but try it anyway. After you've gone through the process with the apple software, go to Microsoft Program Install and Uninstall Utility . Let it install. Scroll down till you find iTunes and let that program do it's thing. I let it run for about a half hour (it didn't stop on its own), and, while it was still running in the background, tried to remove iTunes again. Came up and said it was already removed. Stopped the Microsoft Program Install and Uninstall Utility and tried to install iTunes on the computer. Went through all the steps and installed without a problem. All I can say is it worked for me