Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My mail has stopped receiving anything and is saying the IMAP server username and password is wrong but I haven't logged out or changed anything?

My mail (hotmail) has stopped receiving emails and keeps saying the IMAX server username and password is wrong when I haven't changed anything?

iPhone 5s

Posted on Feb 11, 2015 12:51 AM

Reply
1 reply

Feb 12, 2015 10:57 AM in response to Marshyy96

Hello ,Marshyy96


That is not good, lets see if we can get your email back up and running again. Take a look at the article below to go over the settings to just make sure nothing is out of the ordinary. You may end up needing to remove the email account and add it back in.


Get help with Mail on iPhone, iPad, and iPod touch

http://support.apple.com/en-us/TS3899


Regards,

-Norm G.

My mail has stopped receiving anything and is saying the IMAP server username and password is wrong but I haven't logged out or changed anything?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.