iTunes and my iPhone show that I have 83 Photos and 6 videos. BUT when I open DCIM via Windows Explorer the most I can find is 11 Photos. I want to copy the photos OFF my phone to free up space. What can't I see those other photos in Windows Explorer?
iPad Air Wi-Fi, Cellular, iOS 8
Hello kinghq01,
Thanks for using Apple Support Communities.
From your post I see that your Windows Explorer is not displaying all of the content from your iPhone. Please keep in mind that only videos and photos taken with the iPhone can be imported to a computer. If you have previously synced the content, it cannot be imported. For help with importing content from your iPhone, please see the information below.
Import media to a Windows PC
Before importing your media:
- Unlock your iOS device using your passcode, particularly if you've never synced your device with the computer before. Learn more about iOS passcodes.
- Makes sure your iOS device trusts the computer you want to import your media onto. Learn more about "Trust this Computer."
Windows 8: Learn how to import photos and videos from a camera, phone, or DVD (Windows Help)
Windows 7 and Windows Vista: Learn how to get pictures from your camera to your computer (Windows Help)If your computer doesn't recognize an attached iPhone, iPad, or iPod touch as a camera, and prevents you from importing photos to your computer, learn how to resolve the issue.
- You can import only photo and video content taken with the built-in camera or captured on the device. You can't import photo or video content synced from iTunes.
- When importing photos and videos from your device to a Windows computer, some photos and videos may appear to be rotated incorrectly. Some third-party photo-management software for Windows displays iOS photos with the correct orientation without having to rotate the images. To play videos on your computer at the correct orientation, use iTunes for Windows.
Cheers,
Alex H.
Hello kinghq01,
Thanks for using Apple Support Communities.
From your post I see that your Windows Explorer is not displaying all of the content from your iPhone. Please keep in mind that only videos and photos taken with the iPhone can be imported to a computer. If you have previously synced the content, it cannot be imported. For help with importing content from your iPhone, please see the information below.
Import media to a Windows PC
Before importing your media:
- Unlock your iOS device using your passcode, particularly if you've never synced your device with the computer before. Learn more about iOS passcodes.
- Makes sure your iOS device trusts the computer you want to import your media onto. Learn more about "Trust this Computer."
Windows 8: Learn how to import photos and videos from a camera, phone, or DVD (Windows Help)
Windows 7 and Windows Vista: Learn how to get pictures from your camera to your computer (Windows Help)If your computer doesn't recognize an attached iPhone, iPad, or iPod touch as a camera, and prevents you from importing photos to your computer, learn how to resolve the issue.
- You can import only photo and video content taken with the built-in camera or captured on the device. You can't import photo or video content synced from iTunes.
- When importing photos and videos from your device to a Windows computer, some photos and videos may appear to be rotated incorrectly. Some third-party photo-management software for Windows displays iOS photos with the correct orientation without having to rotate the images. To play videos on your computer at the correct orientation, use iTunes for Windows.
Cheers,
Alex H.
Hidden Photos
