Q: I am unable to log into FaceTime, and area where I can turn it on or off to reset is not there

Hello Dawn,

To make sure we are on the same page, you cannot login to FaceTime on your iPad. If that is the case, take a look at the first article below to give you some troubleshooting options to get it working again. If it is not, try the second article for some additional troubleshooting.

Get help signing in to FaceTime, Game Center, Messages

http://support.apple.com/en-us/TS3970

If you can't make or receive FaceTime calls

http://support.apple.com/en-us/TS3367 

Regards,

-Norm G.