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User profile for user: dawnfromauckland
dawnfromauckland Author
User level: Level 1
0 points

I am unable to log into FaceTime, and area where I can turn it on or off to reset is not there

i have just updated to IOS 8 and FaceTime is not responding to my apple id log in.

iPad 2

Posted on Feb 11, 2015 3:16 PM

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1 reply
User profile for user: norm123
norm123
User level: Community Specialist

Feb 13, 2015 6:41 AM in response to dawnfromauckland

Hello Dawn,


To make sure we are on the same page, you cannot login to FaceTime on your iPad. If that is the case, take a look at the first article below to give you some troubleshooting options to get it working again. If it is not, try the second article for some additional troubleshooting.


Get help signing in to FaceTime, Game Center, Messages

http://support.apple.com/en-us/TS3970


If you can't make or receive FaceTime calls

http://support.apple.com/en-us/TS3367


Regards,

-Norm G.

Reply

I am unable to log into FaceTime, and area where I can turn it on or off to reset is not there

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