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Disk is full!

My computer keeps saying my disk is full, and no matter how many things i take off my computer and put on an external hard drive, it still says it fulls. What am i doing wrong?

I am a designer and Photographer and use a lot of Photoshop and Illustrator. But i have been saving most of my stuff directly to the external hard drive to save space on my computer. I've taken off all my movies, large files, a ton of photos etc... and it still says it's full. It's driving me crazy. It feels like i'm not making a dent in the storage and i've taken off at least half of what was on my computer. Is there something i should be doing different? Am i missing something obvious?


PLEASE HELP!!!!


Thanks 🙂

Posted on Feb 11, 2015 6:16 PM

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11 replies

Feb 11, 2015 6:26 PM in response to Jlw111

It's still showing that i have 69.02gb of movies on my computer even though i deleted everything but two movies. I even lost all the videos i've taken of my kids over the last 4 years when i transferred them to an external hard drive. They just vanished, which ****** me off to no end. I deleted a ton of movies. I also took off a ton of big photo files and it still looks the same as it did before i took them off.

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Feb 11, 2015 9:29 PM in response to lambiejams

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:

iPhoto â–¹ Empty Trash

Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.

According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

See this support article for some simple ways to free up storage space.

You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.

Proceed further only if the problem isn't solved by the above steps.

ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.

Back up all data now.

Install the app in the Applications folder as usual. Quit it if it's running.

Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.

For ODS:

security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-

For GP:

security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.

The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.

I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.

When you're done with the app, quit it and also quit Terminal.

Feb 13, 2015 6:55 AM in response to Linc Davis

After opening my computer this morning to see if it had rebuilt. This is what it showed. I deleted about 2,900 photos from my iPhoto trash can, and instead of reflecting that change in GB space on my computer, the amount of available space became even less than i originally had. It makes no sense at all. This is so frustrating. How do i have even more under "Other" than i started with when all i've done is delete files? Thanks so much for all your help, i really appreciate it. I just don't know what's wrong. I'll try restarting my computer again and see if that helps.


Just now snapshot:

User uploaded file

Original snapshot:

User uploaded file

Feb 13, 2015 9:28 AM in response to lambiejams

From the "For What It's Worth" department.... I have a mid-2011 MBA 11" that I bought used and it only has a 64gb SSD in it (yes, I am planning on upgrading). I was constantly getting hit with "disk full" errors/warnings. I tried deleting everything as well.


Went to my local Apple Store last night and found a "genius" at the Genius Bar. Turns out there was a "Library" folder on my HD buried that was a duplicate of my system. We deleted it and it had to rebuild some of my identities, but I was fine with that--I had deleted almost everything off my MBA just to find some disk space.


My arch nemesis, I believe, is Microsoft Office. Unfortunately, in the business world in which I live, I desperately need Word and Excel. So I live with the demon in my machine....


Good luck. I recommend finding a "genius" for yourself......

Feb 14, 2015 6:14 PM in response to blakely99

Thanks blakely99!! It helps to know i'm not alone 🙂


Linc Davis gave me some excellent tips and advice but I'm a little nervous to try and fix it myself as i'm afraid i'm going to permanently erase something by accident or mess something else up in the process. So i may take it into the Genius Bar. Did it cost you? I'm past any warranty and i don't have Apple Care.

Disk is full!

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