iPhone 5 rear camera isn't working

hi my iPhone 5 rear camera isn't working. It freezes and shows a purple screen at times. This happens with any camera app such as snapchat too. Front camera is working though

iPhone 5, iOS 8.1.2

Posted on Feb 11, 2015 4:13 PM

Reply
4 replies

Feb 13, 2015 7:47 AM in response to kimhines24

Hello kimhines24,


That is not a good thing to have when the camera does not work. To get it resolved, take a look at the article below and go over some troubleshooting options. If it does not work, then you will need to contact Apple either over the phone or in an Apple Retail Store for possible service.


Get help with the camera on your iPhone, iPad, or iPod touch

http://support.apple.com/en-us/HT203040


Regards,

-Norm G.

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iPhone 5 rear camera isn't working

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