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Photos appearing as blank text message on iPhone 5

Hi there!


So, I have a 16GB iPhone 5S. It is updated to the most recent version, iOS 8.1.3.


My issue is that when I send any pictures (to iPhone users and non-iPhone users) it sends, but then the image disappears and shows an empty message like in the attached image.

User uploaded file

The images DO show when I go into the Details section of the message threads. I have no idea why this happening and I cannot fix it. Please help!

iPhone 5s, iOS 8.1.3

Posted on Feb 11, 2015 5:28 PM

Reply
1 reply

Feb 13, 2015 8:10 AM in response to sfilippelli

Hi sfilippelli,


I'm sorry to hear you are having these issues with your iPhone. If you continue to have issues sending images in Messages, you may find the troubleshooting steps outlined in the following article helpful. In particular, you may want to double-check that MMS messaging is turned on, and may want to try resetting your Network Settings.


If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


Regards,

- Brenden

Photos appearing as blank text message on iPhone 5

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