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update IOS8 get Error 21

Trying to update iPhone5 to IOS8. ITunes gives Error 21 after the downloaded update code is expanded on my laptop.


What's happening here?

iPhone 5, iOS 8

Posted on Feb 11, 2015 6:56 PM

Reply
1 reply

Feb 11, 2015 7:45 PM in response to jimolson

Resolve iOS update and restore errors - Apple Support

Check for hardware issues

Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.

  1. Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Confirm that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

update IOS8 get Error 21

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