jpanameno
Level 1 (0 points)

Q: i can not authorize any of my computers

i try to authorize my computers at home. every time i try, i get the message that I have more than 5 authorized computers and i need to de-authorize one. i have done so and I still get the same message. How can I get to authorize them?

iPod touch, Other OS

Posted on Feb 11, 2015 9:46 PM

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jpanameno

Q: i can not authorize any of my computers

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  • by Nubz N.,

    Nubz N. Nubz N. Feb 13, 2015 9:57 AM in response to jpanameno
    Community Hosts
    Feb 13, 2015 9:57 AM in response to jpanameno

    Howdy jpanameno,

     

    I understand you are not able to authorize another computer as you are getting a message that you already have (more than) 5 authorized.  You have deauthorized one but that didn't help.

     

    The other option is to deauthorize them all and reauthorize the ones you need.  This is good if you can't easily deauthorize some.

     

    Deauthorize your computer using iTunes - Apple Support

    If need to deauthorize your computer but you can't access it, you need to deauthorize all computers. After you authorize 2 computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once per year.

     

    Why should I deauthorize all of my computers?

    To make sure that only you can play your content, or to free up authorizations used by your old computers. You should deauthorize all computers if:

    • Your computer doesn't work anymore.
    • You sold or gave away a computer and didn't deauthorize it first.

    What happens when I deauthorize all computers? Will I lose my content?

    Just like when you deauthorize a single computer, you won't delete anything if you choose to deauthorize all computers. You just won't be able to play content that you bought from iTunes on those computers until you reauthorize them. You need to have the computer to reauthorize it.

     

    Deauthorize all computers

    Open iTunes on one of your authorized computers.

    1. Click Store > Sign In.
    2. Enter your Apple ID and password.
    3. Click Deauthorize All.


      The Deauthorize All button appears only if you have more than 2 authorized computers. If you don't see the Deauthorize All button, that means you only have one authorized computer.

     

    I deauthorized all of my computers. What should I do now?

    Reauthorize each computer that you want to use with iTunes. To reauthorize:

     

    • Go to Store > Authorize this computer.
    • Enter your Apple ID and password.
    • Click Authorize.

    Thank you for using Apple Support Communities.

    Nubz