Hello theplantman5,
Thanks for participating in the Apple Support Communities.
If your iPod only shows a circle and cross (or x) screen after resetting or restoring it, try placing it in Disk Mode and restoring it.
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
If these steps don't work, or you've already completed them, your iPod may need service:
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
You can find the steps above in this article:
iPod Displays a Red "X" Icon - Apple Support
All the best,
Jeremy