Shaunfromhants
Level 1 (25 points)

Q: wheel of death

Hello Everyone.

 

Have this rainbow wheel problem.

 

I love my iMac, however its not very well. I use my imac  for a couple of core tasks only .. so its not full of Apps and other software. I am so careful in what I download. I dont like clutter on a computer. 

 

Started to have the spinning wheel problem aout 2 months ago.

 

I am not computer  wizard.

 

Does this Etre Check saying anything.  Have read other posts and followed re-sitting of pram, repair disk and permissions. Others are telling me by disk is about to fail?  The computer is only 2 years old.  

 

Would welcome any thoughts.

 

Thanks

 

Shaun

 

Problem description:

I have this rainbow wheel….Understand others call it the wheel of death.

 

EtreCheck version: 2.1.8 (121)

Report generated 12 February 2015 12:17:02 GMT

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    iMac (21.5-inch, Late 2012) (Technical Specifications)

    iMac - model: iMac13,1

    1 2.7 GHz Intel Core i5 CPU: 4-core

    8 GB RAM Upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

    NVIDIA GeForce GT 640M - VRAM: 512 MB

        iMac 1920 x 1080

 

System Software: ℹ️

    OS X 10.10.2 (14C109) - Time since boot: 3:41:57

 

Disk Information: ℹ️

    APPLE HDD ST1000LM024 disk0 : (1 TB)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 999.35 GB (972.50 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information: ℹ️

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

User Login Items: ℹ️

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

 

Internet Plug-ins: ℹ️

    Default Browser: Version: 600 - SDK 10.10

    QuickTime Plugin: Version: 7.7.3

 

Safari Extensions: ℹ️

    1Password

 

3rd Party Preference Panes: ℹ️

    None

 

Time Machine: ℹ️

    Time Machine not configured!

 

Top Processes by CPU: ℹ️

         2%    WindowServer

         0%    fontd

         0%    SystemUIServer

         0%    configd

         0%    cloudpaird

 

Top Processes by Memory: ℹ️

    567 MB    com.apple.SpeechRecognitionCore.speechrecognitiond

    155 MB    Safari

    103 MB    Finder

    103 MB    WindowServer

    86 MB    mds_stores

 

Virtual Memory Information: ℹ️

    2.81 GB    Free RAM

    3.91 GB    Active RAM

    973 MB    Inactive RAM

    901 MB    Wired RAM

    1.36 GB    Page-ins

    0 B    Page-outs

 

Diagnostics Information: ℹ️

    Feb 12, 2015, 08:34:07 AM    Self test - passed

    Feb 10, 2015, 01:51:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.SpeechRecognitionCor e.brokerd_2015-02-10-135136_[redacted].crash

    Feb 9, 2015, 06:58:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/DictationIM_2015-02-09-185832_ [redacted].crash

    Feb 9, 2015, 02:19:14 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/DictationIM_2015-02-09-141914_ [redacted].crash

    Feb 9, 2015, 01:51:14 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.SpeechRecognitionCor e.brokerd_2015-02-09-135114_[redacted].crash

    Feb 9, 2015, 01:16:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/DictationIM_2015-02-09-131605_ [redacted].crash

iMac

Posted on Feb 12, 2015 4:34 AM

by Mike Sombrio,Solvedanswer
Mike Sombrio Mike Sombrio
Level 6 (17,283 points)
Apple Watch
A:

OPen Activity Monitor, find this process     567 MB    com.apple.SpeechRecognitionCore.speechrecognitiond  and force quit it.

Posted on Feb 12, 2015 4:57 AM

Close
Shaunfromhants

Q: wheel of death

  • All replies
  • Helpful answers

Page 1 Next

  • by Mike Sombrio,Solvedanswer

    Mike Sombrio Mike Sombrio Feb 12, 2015 4:57 AM in response to Shaunfromhants
    Level 6 (17,283 points)
    Apple Watch
    Feb 12, 2015 4:57 AM in response to Shaunfromhants

    OPen Activity Monitor, find this process     567 MB    com.apple.SpeechRecognitionCore.speechrecognitiond  and force quit it.

  • by Shaunfromhants,

    Shaunfromhants Shaunfromhants Feb 12, 2015 5:24 AM in response to Mike Sombrio
    Level 1 (25 points)
    Feb 12, 2015 5:24 AM in response to Mike Sombrio

    Mike

     

    May I thank you for your time.

     

    Followed your advice.

     

    I post back later to let you know if it worked.  

     

    Thank you

     

    Shaun

  • by Shaunfromhants,

    Shaunfromhants Shaunfromhants Feb 12, 2015 8:34 AM in response to Shaunfromhants
    Level 1 (25 points)
    Feb 12, 2015 8:34 AM in response to Shaunfromhants

    Hello

     

    Hello

     

    Well I can use my iMac now…..it is better than it was. 

     

    Just looked at the Active Monitor.


    It's telling me

    Physical Memory 8 GB

    Memory used 7.85 GB

    Virtual memory 8 GB

     

    App memory 4.58GB

    File Cache 2.39 GB

    wire memory 8.99

     

    Am I right to think I am running with hardly no memory.  Sorry but I am no computer wizard. I hardly got anything on the computer.

     

    Active Monitor is telling me the top three hits  regarding memory

     

    kernal Task  668.1 MB

    com. apple. Speech  recogni  530MB

    window server 158.1 mb


    Regards


    Shaun

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 12, 2015 9:04 AM in response to Shaunfromhants
    Level 6 (17,283 points)
    Apple Watch
    Feb 12, 2015 9:04 AM in response to Shaunfromhants

    Yosemite uses and reports memory usage differently than previous versions of OS X. Don't be alarmed by the used memory, Yosemite will use as much as it can to speed ip your mac and as you open other apps OS X will release memory to those apps. You WANT your computer to use it's resources, they don't do you any good being inactive. Learn about Activity Monitor here How to use Activity Monitor - Apple Support

    Do you use the speech recognition features on your mac?

  • by Shaunfromhants,

    Shaunfromhants Shaunfromhants Feb 12, 2015 9:42 AM in response to Mike Sombrio
    Level 1 (25 points)
    Feb 12, 2015 9:42 AM in response to Mike Sombrio

    Mike

     

    Many thanks..... I have my iMac running again. 

     

    I really dont understand why your suggestion worked but clearly it  has improved my iMac's  running.

     

    Hardly seen the Wheel this afternoon.

    Still concerned  over this memory use. 


    Thanks


    Shaun

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 12, 2015 10:10 AM in response to Shaunfromhants
    Level 6 (17,283 points)
    Apple Watch
    Feb 12, 2015 10:10 AM in response to Shaunfromhants

    Don't be, it's perfectly normal.

  • by Shaunfromhants,

    Shaunfromhants Shaunfromhants Feb 12, 2015 10:24 AM in response to Mike Sombrio
    Level 1 (25 points)
    Feb 12, 2015 10:24 AM in response to Mike Sombrio

    MIke

     

    "Do you use the speech recognition features on your mac?  .........yes I do.  Been playing, which I do not normally do. If I turn the  speech recognition off the memory used drops down to 7.1 in  the active monitor.


    Also found in the active monitor list under memory one or two  crash/ hanging data lines which were in red. , so I forced them to close. Not sure if that was meaningful.

    The good news I can use my iMac...so I am very happy.

     

    The active monitor is an interesting tool to use.

     

    Thanks

     

    Shaun

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 12, 2015 10:51 AM in response to Shaunfromhants
    Level 6 (17,283 points)
    Apple Watch
    Feb 12, 2015 10:51 AM in response to Shaunfromhants

    Shaunfromhants wrote:

     

    MIke

     

    "Do you use the speech recognition features on your mac?  .........yes I do.  Been playing, which I do not normally do. If I turn the  speech recognition off the memory used drops down to 7.1 in  the active monitor.


    Also found in the active monitor list under memory one or two  crash/ hanging data lines which were in red. , so I forced them to close. Not sure if that was meaningful.

    The good news I can use my iMac...so I am very happy.

     

    The active monitor is an interesting tool to use.

     

    Thanks

     

    Shaun

    I don't use speech at all, just have no use for it, I don't even like Siri on my iPhone!

    KIlling those hung processes that were in red was HUGE and is probably why your imac is running better now. Good job!

  • by Shaunfromhants,

    Shaunfromhants Shaunfromhants Feb 13, 2015 2:38 AM in response to Mike Sombrio
    Level 1 (25 points)
    Feb 13, 2015 2:38 AM in response to Mike Sombrio

    Good morning

     

    Complete disater last nigt. Safari froze. Could not get  my imac to close down.  Tried force quite no good. After 30mins I hit the power button at the back. Down hill after that. Black screen on startup.  Anyway started my  iMac in safe mode this morning....so slow.....anyway I have my iMac running with the spinning wheel  coming and going. I was wondering if, and this may be bad thoughts, I am no computer wizard, if I do  a restall  of Yosemite using the built in recovery disk?  Would that help or am I going off in the wrong direction. 


    Shaun

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 13, 2015 3:41 AM in response to Shaunfromhants
    Level 6 (17,283 points)
    Apple Watch
    Feb 13, 2015 3:41 AM in response to Shaunfromhants

    Before you do anything else make sure you have a backup of at least your files, I noticed you don't have Time Machine configured. I'm starting to suspect that you might have a bad hard drive. Reinstalling OS X is on the list of things I'd do but first I'd run Disk Utility from your recovery partition and repair the hard drive. Check the SMART status while DU is open also. If it repairs anything run it again. If you're still having trouble then I'd look at reinstalling. Erasing the boot partition might be the best bet to get a clean install but you need that backup.

  • by Shaunfromhants,

    Shaunfromhants Shaunfromhants Feb 13, 2015 6:07 AM in response to Mike Sombrio
    Level 1 (25 points)
    Feb 13, 2015 6:07 AM in response to Mike Sombrio

    Hello Mike

     

    Well I have reinstalled OS X.    Whent into the built in recovery disk.   Have all my files.

     

    Have noticed my memory used (Active Monitor)   is now 4.49 from 7.5.  I expect that's meaningless though.

     

    My imac is up and running.  Will post back later today on whats happen after a little use...   Have spoken to others and they all of the opinion my hard disk is about to fail. Can hard drives be replace in these iMacs ?   My iMac is only 2 years old.


    Came across apples diagnostics, so I run that before I reinstalled OS x , again all clear.


    So......There's not much more to be had...... I post back later.

     

    Shaun

  • by Shaunfromhants,

    Shaunfromhants Shaunfromhants Feb 13, 2015 7:43 AM in response to Shaunfromhants
    Level 1 (25 points)
    Feb 13, 2015 7:43 AM in response to Shaunfromhants

    Good afternoon

     

     

    No good....still have the spinning wheel.  Applications  do not start straight away or cleanly with  lots bobbing up and down of applications

    Been in touch with apple. If I take in they run some checks but its all pointing to a hard disk failure....cost about £140 to replace.


    I have to say l am a little disappointed the Mac is just over 24 months old.  Well that's life.

     

    Thanks Mike for your time.

     

    Shaun

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Feb 13, 2015 9:44 AM in response to Shaunfromhants
    Level 6 (17,283 points)
    Apple Watch
    Feb 13, 2015 9:44 AM in response to Shaunfromhants

    I was afraid thats where it might be headed after I read your post first thing this morning. I understand the disappointment but it isn't Apples fault, they don't make the hard drives. I assume you're in Europe? You might be covered by warranty over there, you should look into that.

  • by NDGa,

    NDGa NDGa Feb 13, 2015 11:28 AM in response to Mike Sombrio
    Level 1 (0 points)
    Feb 13, 2015 11:28 AM in response to Mike Sombrio

    Where do I find "Activity Monitor" in order to open it?

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