Mahjong Solitaire Epic crashes since update through App Store

I purchased Mahjong Solitaire Epic through the Apple App Store some time ago. Yesterday, I received a pop-up that said there was a new app for my computer in the App Store. Also there was a number on the App Store icon on my dock. Since I never install from a pop-up, I went to the App store and found an update of Mahjong Solitaire Epic waiting. I clicked on it and it installed but it was weird because it installed in less than a minute. After the update, I played this game several times, off and on, throughout the day. I shut the computer down last night. Since starting up today, the game opens when I click on its icon, but then it promptly crashes. I've sent 3 crash reports to Apple, but am wondering if anyone else is having this problem, and how I can go about getting this fixed. Any ideas on who/how to contact the right entity?


Thanks.

iMac, OS X Mountain Lion (10.8.3)

Posted on Feb 12, 2015 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2015 3:11 PM

I resolved this problem by going to the website of the company that owns this game (Kristanix), and using the contact function to report the problem. I received a response almost immediately from one of the owners, who gave me a link to a newer version. That solved my problem. The customer service was excellent!

1 reply
Question marked as Top-ranking reply

Feb 12, 2015 3:11 PM in response to Lourufmom

I resolved this problem by going to the website of the company that owns this game (Kristanix), and using the contact function to report the problem. I received a response almost immediately from one of the owners, who gave me a link to a newer version. That solved my problem. The customer service was excellent!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mahjong Solitaire Epic crashes since update through App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.