s_walker
Level 1 (0 points)

Q: how to add movie artwork to iTunes 12.1.0.50

Hi,

 

I cannot add movie artwork to the latest version of iTunes 12.1.0.50 on Mac.

 

The movie was purchased outside of the iTunes platform and is in MP4 format.  I can add the movie to the library and adjust the Metadata like director, genre, description, but when i try to add artwork it shows in the Get Info Menu, then when i select Ok, it vanishes.

 

I've tried the holding Option button as suggested in previous forums but cannot get it to work.

 

Any suggestions would be greatly appreciated.

 

Thanks

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Feb 12, 2015 5:46 PM

by mazurkaguy,Solvedanswer
mazurkaguy mazurkaguy
Level 1 (10 points)
A:

Having the same issue with iTunes 12.1.0.50, with movies stored on a NAS. Interestingly, selecting multiple movies, and then adding the artwork through the Get Info pane does, in fact, work (adding the same artwork for all movies selected). So I guess I'll upload a dummy video, select it with the movie I'm actually adding the artwork for, Get Info, Add Artwork, rinse, repeat... and finally delete the dummy video.

Posted on Feb 20, 2015 9:21 PM

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s_walker

Q: how to add movie artwork to iTunes 12.1.0.50

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  • by a_jentzsch,

    a_jentzsch a_jentzsch Feb 15, 2015 7:53 AM in response to s_walker
    Level 1 (0 points)
    Feb 15, 2015 7:53 AM in response to s_walker

    I had/have the same issue with the previous version. I raised a call and they said that it's a known problem with the communication of iTunes to the storage location. I guess, your library is stored on an external disc, too?

    Apple support promised that it's been solved in the next version, which is 12.1.0.50... so same issue..

     

    I haven't contacted Apple support again but will do soon.

    So up to now, there will be no solution I guess.

  • by Smokerz,

    Smokerz Smokerz Feb 15, 2015 8:27 AM in response to s_walker
    Level 6 (9,699 points)
    Feb 15, 2015 8:27 AM in response to s_walker

    type in the movie name and save the artwork shown. Then drag it to artwork window in iTunes. Then select ok.

    http://www.imdb.com

  • by a_jentzsch,

    a_jentzsch a_jentzsch Feb 15, 2015 10:42 AM in response to Smokerz
    Level 1 (0 points)
    Feb 15, 2015 10:42 AM in response to Smokerz

    Hm, doesn't work here... Thanks for the hint.

  • by s_walker,

    s_walker s_walker Feb 15, 2015 12:44 PM in response to a_jentzsch
    Level 1 (0 points)
    Feb 15, 2015 12:44 PM in response to a_jentzsch

    Ok thanks.

     

    Out out of desperation I purchased MovieIcon for the heinous cost of $6.49 on the AppStore which works for the icons. Doesn't add metadata though so you still need to go into iTunes to add in the Get Info option.

     

    cheers

  • by s_walker,

    s_walker s_walker Feb 17, 2015 11:42 PM in response to a_jentzsch
    Level 1 (0 points)
    Feb 17, 2015 11:42 PM in response to a_jentzsch

    Hi,

     

    Yes my movie's are stored on a NAS box which iTunes is directed too.

     

    Latest issue is that i bought a film in .mov format and that won't allow art to be added to the file even using MovieIcon.

     

    Pain in the arse it is.

  • by moor1105,

    moor1105 moor1105 Feb 18, 2015 1:32 PM in response to s_walker
    Level 1 (0 points)
    Feb 18, 2015 1:32 PM in response to s_walker

    I'm having the same issue. All of my media is on NAS.

     

    Cant add any artwork to movies.. Music adds just fine.

  • by spruiking,

    spruiking spruiking Feb 20, 2015 1:00 AM in response to moor1105
    Level 1 (0 points)
    Feb 20, 2015 1:00 AM in response to moor1105

    I am in the same situation. Using MetaX seems to make no difference. Using Submerge to add metadata worked. For a while. And now doesn't work.

  • by mazurkaguy,Solvedanswer

    mazurkaguy mazurkaguy Feb 20, 2015 9:21 PM in response to s_walker
    Level 1 (10 points)
    Feb 20, 2015 9:21 PM in response to s_walker

    Having the same issue with iTunes 12.1.0.50, with movies stored on a NAS. Interestingly, selecting multiple movies, and then adding the artwork through the Get Info pane does, in fact, work (adding the same artwork for all movies selected). So I guess I'll upload a dummy video, select it with the movie I'm actually adding the artwork for, Get Info, Add Artwork, rinse, repeat... and finally delete the dummy video.

  • by s_walker,

    s_walker s_walker Feb 20, 2015 11:54 PM in response to mazurkaguy
    Level 1 (0 points)
    Feb 20, 2015 11:54 PM in response to mazurkaguy

    works a treat, thanks

  • by havinabubble,

    havinabubble havinabubble Mar 2, 2015 9:03 AM in response to mazurkaguy
    Level 1 (149 points)
    Apple TV
    Mar 2, 2015 9:03 AM in response to mazurkaguy

    Great workaround!!!! CHEERS! 

     

    12.0.1 we could use option/get info, but that stopped in 12.1...

     

    but this select 2 or more movies/get info & paste, lets me put ANY artwork on ANY movie again!!! WOOHOO

     

    FYi all my media files are on a NAS.

     

    ...I'll just keep a spare movie to hand to buddy up

  • by Msmith6986,

    Msmith6986 Msmith6986 Apr 30, 2015 6:34 PM in response to mazurkaguy
    Level 1 (0 points)
    Apr 30, 2015 6:34 PM in response to mazurkaguy

    Brilliant.  Thanks for posting.  Was driving me mad!

  • by Sorcerer2006,

    Sorcerer2006 Sorcerer2006 Jun 4, 2015 7:26 PM in response to mazurkaguy
    Level 1 (1 points)
    Jun 4, 2015 7:26 PM in response to mazurkaguy

    So just to clarify, the solution to this problem was to add the same artwork to every movie?

     

    Could I just ask if anyone had a solution to automatically adding artwork and meta data to all movies?

     

    I have been restoring my movies to a new laptop from an old backup file after my old laptop crashed. I had tons of meta data and album covers for movies that I cannot find anywhere. Does anyone know where these are stored?

  • by Tony Ochoa,

    Tony Ochoa Tony Ochoa Oct 18, 2015 6:06 PM in response to mazurkaguy
    Level 1 (5 points)
    Oct 18, 2015 6:06 PM in response to mazurkaguy

    Brilliant! Many thanks. I used "Frozen" as the dummy movie since we planned on deleting it anyway (woof, ugh). Now we'll just keep it around for this specific purpose. BTW, off topic we also use a NAS.Thanks!

  • by fabeskins62,

    fabeskins62 fabeskins62 Mar 9, 2016 9:52 AM in response to s_walker
    Level 1 (0 points)
    Mar 9, 2016 9:52 AM in response to s_walker

    I guess this issue has been existing for a while, and with the popularity of NAS', you'd think apple or NAS makers would have rectified this but no. I am running an iMac 27" late 2013 with a DNS-320L with all firmware/OS/iTunes up to date. No matter where the library.xml file is located, if the media is on a NAS, itunes does not let you add artwork the proper way. The workaround mentioned above about selecting multiple items, and adding artwork that way, does work but it is just a pain and not like Apple.

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