iPad keyboard - key shadow

Question

Level 1

7 points

iPad keyboard - key shadow

Hey, I have an iPad Air 2.
For some reason whenever I'm typing with the onscreen touch keyboard that is factory installed, not a third party keyboard, it doesn't click if you will on the screen.
When I press a key the sound comes and it does type, however when I press any key on the keyboard, the shadow on whichever key I've pressed, doesn't change. It almost seems as if the keyboard appears frozen however it can still type and has sound when typing.

Just need to know how do I get it to set back so when I press a key, it actually seems like on the keyboard, that I'm pressing a key instead of it staying one colour.

iPad Air, iOS 8.1.3, Air 2

Posted on Feb 12, 2015 7:33 PM

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Answer 1

JimHdk

Level 7

28,874 points

Feb 13, 2015 12:20 AM in response to HBhullar91

Have you tried restarting or resetting your ipad?

Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.

Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.

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Answer 2

HBhullar91 Author

Level 1

7 points

Feb 13, 2015 3:08 PM in response to JimHdk

Yes I've tried both those methods including restoring it and it's been the same.
I have pictures attached, the black keyboard is fine and you can see what key your pressing. However when then white keyboard is up, any letter key I press, it doesn't visually show that the key was tapped. But all the keys around it like the enter key, backspace, siri key etc all visual change colour when tapped.

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Answer 3

JimHdk

Level 7

28,874 points

Feb 13, 2015 3:37 PM in response to HBhullar91

If restore to Factory doesn't solve the problem then it's a mystery. Perhaps an appointment at an Apple Genius Bar might help.

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Answer 4

HBhullar91 Author

Level 1

7 points

Feb 13, 2015 3:59 PM in response to JimHdk

I actually gave Apple service a call, the rep. was very helpful and we were able to successfully resolve the issue.
Previously when I had restored it, I didn't restore it as a new setting, I restored it back to my original back-up which was somehow the issue.

TO FIX THIS:
Restore iPad to new, DO NOT BACK UP.

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Answer 5

JimHdk

Level 7

28,874 points

Feb 13, 2015 5:21 PM in response to HBhullar91

Yes, that's why I said restore to factory above.

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Answer 6

Lucijan

Level 1

4 points

May 23, 2015 3:48 AM in response to HBhullar91

I know that it has been a while, since the original post, but anyway - I had the same problem yesterday.. Restoring "as a new device" did solve the issue, but when I made all the settings as I wanted, problem appeared again.. But I found the solution.. Because I wanted my battery to last as long as possible, I switched the setting of Reducing Transparency (Settings - General - Accessibilty - Reduce Transparency) to ON.. At that time, shadow of any key pressed in any app, didn't appear.. As soon as I switched the "Reduce Transparency" option to OFF, shadow of the key pressed is back when typing.. I hope this helps somebody who is having same problem.. Best regards..

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