Q: itunes not working on windows 7 64bit
i have downloaded itunes from apple site and it is installed as well but when i am trying to open itunes it shows "itunes has stopped working"
check online for a solution and close program
close the program
Problem details :
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.1.0.71
Application Timestamp: 54c76235
Fault Module Name: iTunes.dll
Fault Module Version: 12.1.0.71
Fault Module Timestamp: 54c7621b
Exception Code: c000001d
Exception Offset: 0000000001503200
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: d7f7
Additional Information 2: d7f7cf25a9f5db8bfc52c27417244498
Additional Information 3: 124a
Additional Information 4: 124ac5bb1d54a8df7aef83e35cc0ebcb
please advise what should i do now....
null, Windows 7, 64 Bit
Posted on Feb 13, 2015 1:00 AM
