Apple ID that auto fills when running updates is not mine. How do I correct this?
Apple ID that auto fills when running updates is not mine. How do I correct this?
MacBook Pro, OS X Yosemite (10.10.2)
Apple ID that auto fills when running updates is not mine. How do I correct this?
MacBook Pro, OS X Yosemite (10.10.2)
You need to delete and redownload the application you’re trying to update. Signing out and back in won’t affect the Apple IDs inside already-downloaded applications.
(122291)
Not helpful. The program iBooks cannot be deleted.
On Friday, February 13, 2015, Apple Support Communities Updates <
Is this a used Mac?
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.
How does he install a hacked app when it's iBooks, a core OS X app that is installed with the OS?
Read the second paragraph of what Linc posted closely.
"Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight."
The OP has stated that the app requiring an update is iBooks. iBooks is an OS X core app, installed when the OS is installed, iBooks is not a Mac App Store app, it has been part of OS X since Mavericks. It does not have a _MASReceipt in the app package contents that someone could use to hack another Mac App Store app.
Yes, this Ida used make but apple support helped me change the user ID to
my own and registered the Mac to me.
On Friday, February 13, 2015, Apple Support Communities Updates <
OK, but just chamging the Apple ID from the original owners to your own won't make the version of OS X that is installed on this Mac yours.
You need to completely erase the Mac's hard drive, reinstall the version of OS X that shipped from the factory installed on the Mac and then upgrade to the newest version of OS X using your own Apple ID and your own Mac App Store account.
I used my Apple ID when I installed the upgrade to Yosemite. So are you
saying I need to uninstall Yosemite and reinstall?
On Saturday, February 14, 2015, Apple Support Communities Updates <
Did you upgrade to Yosemite over a version of OS X that was on the Mac when you got it from the previous owner. If so, I suggest using OS X Internet Recovery to erase the hard drive and reinstall Yosemite on a black drive that has no connection to the previous owner.
OS X Recovery -
Apple ID that auto fills when running updates is not mine. How do I correct this?