Window bar off screen

I was changing the size of my Adobe Photoshop Elements 12 window. The program is slow and while stretching the window, the menu bar went off screen where i cannot reach the close, maximize buttons as well as many of the programs albums. How can I fix the window? I have tried adjusting my resolution but it is at its highest on my mac desktop. I have tried the zoom but it is not available on this program... Please help...


I am running Mac Yosemite

Posted on Feb 13, 2015 6:45 PM

Reply
9 replies

Feb 17, 2015 9:34 AM in response to basia...

This procedure is a diagnostic test. It makes no changes to your data.

Please triple-click anywhere in the line below on this page to select it:

find L* $TMPDIR../C -iname *adobe*elements* -prune | egrep -v 'DiagnosticReports|Safari|helpd' | pbcopy

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered.

The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.

The Terminal window doesn't show the output. Please don't copy anything from there.

Feb 18, 2015 6:00 PM in response to Linc Davis

Library/Application Support/Adobe/Adobe Photoshop Elements 12

Library/Application Support/CrashReporter/Adobe Elements 12 Organizer_232CEEF4-D14D-59E0-8018-32880293C3DC.plist

Library/Application Support/CrashReporter/Adobe Photoshop Elements Editor_232CEEF4-D14D-59E0-8018-32880293C3DC.plist

Library/Caches/com.adobe.PhotoshopElements12

Library/Preferences/Adobe Photoshop Elements 12 Paths

Library/Preferences/Adobe Photoshop Elements 12 Settings

Library/Preferences/com.Adobe.Elements Organizer.12.0.plist

Library/Preferences/com.Adobe.Elements Organizer.12.0.UUID.plist

Library/Preferences/com.adobe.ElementsOrganizer12.plist

Library/Preferences/com.adobe.PhotoshopElements.plist

Library/Preferences/com.Adobe.Premiere Elements.12.0.plist

Library/Saved Application State/com.adobe.ElementsOrganizer12.savedState

Library/Saved Application State/com.adobe.PhotoshopElements.savedState

Library/Saved Application State/com.adobe.PhotoshopElements12.savedState

That is what came out.

Feb 18, 2015 9:52 PM in response to basia...

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Preferences/com.adobe.PhotoshopElements.plist

Right-click or control-click the line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved. If possible, restore it from a backup that predates the problem.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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Window bar off screen

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