iTunes stops working with iTunes match

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iTunes stops working with iTunes match

After approx 5 mins after opening iTunes on my PC it stops and notifies me "iTunes has stopped working and will close". This occurs only when i have iTunes match turned on. I have up to date versions and have reloaded 2 times now in hope to resolve. I really want to have the iTunes match work for all my devices so any help to resolve this problem would be appreciated.

Posted on Feb 13, 2015 8:58 PM

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Answer 1

Feb 14, 2015 6:44 AM in response to markkono

Hi,

I suggest that you read this support article:

How to troubleshoot iTunes Match - Apple Support

Specifically note this:

Mac: While holding down the option key, choose Store > Turn Off iTunes Match.
Turn iTunes Match on by selecting Store > Turn On iTunes Match.
Windows: While holding down the shift key, choose Store > Turn Off iTunes Match.
Turn iTunes Match on by selecting Store > Turn On iTunes Match.
iOS devices: Tap Settings > Music > iTunes Match Off,
Turn iTunes Match on by tapping Settings > Music > iTunes Match On.

Jim

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