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Iphone 5 stuck on boot logo

My iphone 5 is stuck on apple boot logo.While restoring my iphone 5 in recovery mode when the itunes says preparing iphone and then phone boots up normally and itune says "Waiting for iPhone" my phone get stuck on the boot logo and doesnt get connected. After waiting for a while an error pops up with code 4005. i think the phone is not booting up in normal mode.

iPhone 5, iOS 8.1.1

Posted on Feb 14, 2015 3:24 AM

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1 reply

Feb 15, 2015 2:00 PM in response to Vandan97

Hi Vandan97,


Thank you for participating in the Apple Support Communities.


If you see "error 4005" after restoring your iPhone, use the steps from this article to troubleshoot the situation:


iOS: Restore errors 4005, 4013, and 4014 - Apple Support

Try these steps to resolve the issue:

  1. Install the latest version of iTunes.
  2. Restart your computer.
  3. Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
  4. Restore using another USB cable.
  5. Restore your device on another computer.

If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.


Best Regards,



Jeremy

Iphone 5 stuck on boot logo

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