HT201422: If you get an error when trying to activate iMessage or FaceTime

Learn about If you get an error when trying to activate iMessage or FaceTime

PABORINO

Level 1 (0 points)

Q: Facetime not working.

error message facetime audio failed - both devices up-to-date, no blocks, checked and reset. however, the audio 'tab' in facetime when opened is not present, as if it were somehow removed.

iPhone 5, iOS 8.1.3

Posted on Feb 14, 2015 5:23 AM

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Q: Facetime not working.

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by Matt_M.,

Matt_M. Feb 15, 2015 2:10 PM in response to PABORINO
Community Operations

Feb 15, 2015 2:10 PM in response to PABORINO

Hello PABORINO,

Welcome to the Apple Support Communities! I understand that you are experiencing some issues with FaceTime calls on your iPhone 5. It also sounds like you have already tried troubleshooting these issues - good job! I wanted to provide you with the following resource in case there were any steps you have not attempted yet:

If you can't make or receive FaceTime calls - Apple Support
http://support.apple.com/en-us/TS3367

Cheers,

Matt M.
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HT201422: If you get an error when trying to activate iMessage or FaceTime

Q: Facetime not working.

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by Matt_M.,

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