unwanted media download won't go away

I was reading Google News and clicked on a link. Immediately a media downloader window came on, and told me to download it. There was no option. I force quit Safari, it was still there. Even restarted my computer and there it was. Quit & restarted Safari again, and my homepage came up. Don't know if this thing got downloaded or not. I think it's an advertising site, correct? Insidious. Will try to attach the messages that keep coming up. Using MacBook Pro OS X 10.10.2 & Safari 8.0.3.User uploaded file


Tom in Texas

MacBook Pro

Posted on Feb 14, 2015 5:56 AM

Reply
1 reply

Feb 14, 2015 10:07 AM in response to TominTexas

It's a JavaScript scam that only affects your web browser, and only temporarily. There are several ways to recover.

1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.

2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.

3. From the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.

Close the malicious window or tab.

Re-enable JavaScript and close the preferences dialog.

4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.

After closing the malicious page, from the menu bar, select

Safari Preferences... Privacy Remove All Website Data

to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unwanted media download won't go away

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