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User profile login Issue

My User profile loands to about 33 percent then my Macbook Air shuts down. I am following instructions to safe boot (holding shift after the tone) but it does not work. I can login to to my guest account, but it only has access to Safari.Can i access safe boot in some other way? what should i do?

MacBook Air

Posted on Feb 14, 2015 2:21 PM

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1 reply

Feb 16, 2015 7:54 AM in response to JackfromTNT

Hello JackfromTNT,


After reviewing your post, it sounds like OS X wont boot correctly. I would recommend that you read this article, it may be able to help the issue.


Mac OS X: Gray screen appears during startup - Apple Support

you can hold Shift-Command-V during start up (instead of just Shift).


Thanks for using Apple Support Communities.

Have a nice day,

Mario

User profile login Issue

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