Entry point not found - iTunes 10.7 for Windows (64-bit) reinstall

Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of. CoreMedia.dll is part of Apple Application Support.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

If the advice above doesn't resolve things you could try this alternate version:

iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)

which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.

Or roll back to the previous build:

• iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
• iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)

tt2

I tried all the above steps. When I attempt to install the rolled back 32-bit file, I get a prompt looking for the iTunes.msi file. Searched all folders and the file is not to be found. Errors out and says can't uninstall older version contact support. Any ideas what happened to the msi application file and what I need to do now?

Hmm, I suspect there is an entry in the registry point to a cached version of the iTunes installer. If you complete all of the removal steps as given in the second box, making use of the notes below, then you ought to get to the point where you can perform a clean install. The Microsoft Program Install and Uninstall Utility might help clean up any unwanted references to the old .msi installers.

The section Install missing components will let you unpack the current installer into its individual .msi files. Installing these one at a time may work for you.

If you still have problems can you please give me the exact text of the error message and tell me what steps you were taking at the time?

tt2

THANK YOU!!!! Although following the second box did not help, I was able to run the Microsoft Program Install and Uninstall Utility and it worked beautifully. iTunes is not back up and running. Thank you again!

You're welcome. 🙂

tt2